Equipment Checkout
Aug 20, 2026
...The following items may be available for checkout (based on campus inventory): Laptops Projectors Cameras Tablets Availability may vary, so advance planning is important. Who Can Check Out Equipme...
Microsoft Teams
Aug 20, 2026
...notify specific individuals or groups when action is needed Store files in the appropriate channel , not in personal chats, to ensure accessibility Avoid duplicating communication across email and Teams—choose the most...
Lost Personal Device
Aug 20, 2026
Lost Personal Device If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report i...
Use of Personal Devices for Work
Aug 20, 2026
...; Requirements for Use When using a personal device, the following expectations apply: Only approved systems may be used (Microsoft 365: Outlook, OneDrive, Teams, SharePoint) Multi-Factor Authentication (MFA) must be ena...
Requesting IT Support via Email
Aug 20, 2026
...s/location Any relevant screenshots or error messages The urgency or impact (if applicable) Response Expectations Requests are handled in the order of priority and urgency Critical issues impacting ministry operati...
Personal Files on Work Computers
Aug 20, 2026
...ossible. If personal files must be stored temporarily, ensure they are minimal, appropriate, and do not interfere with work responsibilities or system performance . At the time of separation , all personal files must be...
Confidentiality Expectations of Email
Aug 20, 2026
...ments containing confidential information are shared securely and only with the appropriate recipients. Maintain professionalism and discretion. Email communication reflects the integrity of Crosspoint Church. Conversati...
Event Technology Requests
Aug 20, 2026
...nd consistency, all technology-related requests must be coordinated through the appropriate team and submitted with sufficient lead time. Where Requests Go All event technology requests are managed through the Niceville...
Unauthorized Software Acquisition
Aug 20, 2026
...networks. Common platforms/protocols: Risks : Illegal distribution (uploading happens automatically while downloading) High malware exposure Traceable IP activity Key Generators (“Keygens”) Definition: Tools that...
Recognizing Phishing Attempts
Aug 20, 2026
...” even when you are not expecting a package. Executive Impersonation: A message appearing to come from leadership asking for urgent help purchasing gift cards or sending sensitive information—often from a personal or inc...
Technology Purchasing
Aug 20, 2026
...t availability Ministry alignment Prioritization across campus needs Once approved at the campus level, requests move to the IT Team for evaluation and next steps. What Falls Under Technology Purchases This process...
Software Approval Process
Aug 20, 2026
Software Approval Process Purpose: To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use, especially before any purchase is made. Do Not Sign Up for Rando...
Technology: What Not to Do
Aug 20, 2026
...storage is not secure or backed up. All church-related files must be stored in approved systems like OneDrive or SharePoint to ensure access, security, and continuity. 3. Do Not Use Unapproved Payment Applications Apps...
What Should Not Be Stored on Your Computer
Aug 20, 2026
...the information No backup or version control , limiting recovery options Approved Storage Standard All files should be stored in Microsoft OneDrive or SharePoint , which are provided and managed by Crosspoint Chur...
...Crosspoint Church. Ministry and organizational work should always be stored in approved, organization-managed systems. What Happens When Files Live Only in Personal Drives Limited Access Files tied to one person’s accou...
...define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational and legal expectations. Personal Files What this is: Files for individual use tha...
AI-Generated Content Guidelines
Aug 20, 2026
...aining these guidelines. Any violations or misuse will be addressed through the appropriate HR and Personnel Team disciplinary processes. 1. AI Supports Ministry; It Does Not Replace Ministry Ministry is relational and S...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
...sspoint’s systems. If there are any concerns after clicking the link, close the application you were using, shut down your computer, and wait for further instructions from IT. Do not continue clicking, downloading files,...
...hentication (MFA). Follow the steps below to set up the Microsoft Authenticator app: Step 1: Download the App Go to the App Store (iPhone) or Google Play Store (Android) Search for Microsoft Authenticator Download and in...
IT Support Contacts
Aug 20, 2026
...Submit a request to: itsupport@crosspoint.church Provide clear details (what’s happening, when it started, screenshots if possible) 2. Escalation and Oversight The Director of Operations oversees the IT Team and ensures...