Microsoft Office Multi-Factor Authentication (MFA) Setup Guide Using Microsoft Authenticator
To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA).
Follow the steps below to set up the Microsoft Authenticator app:
Step 1: Download the App
- Go to the App Store (iPhone) or Google Play Store (Android)
- Search for Microsoft Authenticator
- Download and install the app
Step 2: Sign In to Your Microsoft Account
- On your computer, go to: https://aka.ms/mfasetup
- Log in using your Microsoft 365 (work) account credentials
Step 3: Start the Setup Process
- Select “Next” when prompted to begin MFA setup
- Choose “Mobile app” as your verification method
- Select “Receive notifications for verification”
Step 4: Connect the Authenticator App
- Open the Microsoft Authenticator app on your phone
- Tap “+” (Add Account) → choose Work or School Account
- Select “Scan QR Code”
Step 5: Scan the QR Code
- Use your phone to scan the QR code displayed on your computer screen
- This links your account to the app securely
Step 6: Approve the Test Notification
- Microsoft will send a test notification to your phone
- Tap “Approve” in the app
Step 7: Completion
- Once approved, MFA is successfully enabled
- Future logins will require you to approve a notification or enter a verification code
Important Notes
- MFA is required for access to email, financial systems, and any sensitive data platforms
- Do not approve login requests you did not initiate
- If you receive an unexpected MFA prompt, deny it immediately and report it to IT
Need Help?
If you experience issues during setup, contact the IT Department for assistance.