11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
...of those with whom your PHI has been shared. You can ask for a list, called an accounting, of the times your health information has been shared. You can receive one accounting every 12 months at no charge, but you may b...
11.0.5 Fee Structure Guideliens
May 1, 2026
...to the approved client Cannot be transferred to other individuals, services, or accounts All applicants must complete a Scholarship Application to be considered. Application Process The Scholarship Application Form must...
...ods Crosspoint Counseling Center accepts: Credit and debit cards Health Savings Accounts (HSA) / Flexible Spending Accounts (FSA) Cash and personal checks (payable to the clinician Payment information may be securely sto...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...p. Insurance billing procedures are documented and followed to ensure accuracy, accountability, and timely revenue cycle management. The following processes apply to all insurance claims. 1. Claim Submission Workflow Cli...
...cedures) Why This Guideline Exists: Ensures proper financial controls and accountability Maintains accurate donor records for giving statements Protects against fraud, loss, and misallocation of funds Keeps all tra...
4.5.5 Cryptocurrency Policy
May 1, 2026
...d currencies Rationale: Ensures financial transparency and consistency in accounting practices Reduces exposure to volatility and regulatory uncertainty Maintains alignment with established internal controls and au...
4.1.3 Introducing Crosspoint Accounting Team
May 1, 2026
Introducing Crosspoint Accounting Team Director of Operations – Christopher Cate – ccate@crosspoint.church Accountant – Justin Smith (CPA) – jusmith@crosspoint.church Accounts Payable (invoices and bills) – pory@cro...
4.1.2 Financial Whistleblowing & Misuse of Funds
May 1, 2026
...is committed to the highest standards of financial integrity, stewardship, and accountability. Every dollar entrusted to us is given for ministry, and we take that responsibility seriously. Reporting Misuse of Funds If...
5.1.42 Cybersecurity Incident Reporting
May 1, 2026
...uthorized access, disconnect from Wi-Fi or unplug from the network. Secure your account Change your password immediately if there is any chance your account is compromised. Report it right away Contact the IT team immedi...
5.1.37 Social Media Accounts
May 1, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
5.1.35 Software Approval Process
May 1, 2026
...lly before any purchase is made. Do Not Sign Up for Random Tools Avoid creating accounts or using new software platforms without prior approval. Even free tools can introduce security risks, data exposure, or compliance...
5.1.34 Lost Personal Device
May 1, 2026
...ons. Speed matters—early action can prevent unauthorized access. 2. Secure your accounts From another device: Change your Crosspoint (Microsoft 365) password immediately Update passwords for any other accounts accessed o...
...ugh OneDrive or SharePoint whenever possible. No Sharing or Syncing to Personal Accounts: Do not sync Crosspoint data to personal cloud services (iCloud, Dropbox, Google Drive, etc.). Immediate Reporting: If a device is...
5.1.32 Use of Personal Devices for Work
May 1, 2026
...d Storing Crosspoint files permanently on personal devices Using personal email accounts for church business Transferring files to unapproved platforms (Dropbox, Google Drive, iCloud, etc.) Sharing devices with others wh...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...ns. Key Principle Starting with the IT Team allows us to maintain organization, accountability, and quick response times across all campuses. If you’re ever unsure whether something is “an IT issue,” go ahead and reach o...
5.1.30 Requesting IT Support via Email
May 1, 2026
...est for: Technical issues (computer, printer, phone, software) Access requests (accounts, permissions, systems) Equipment needs or concerns Suspected security issues (phishing, suspicious links, etc.) What to Inclu...
...en Files Live Only in Personal Drives Limited Access Files tied to one person’s account are not easily accessible to others. If someone is out of the office or no longer with the organization, important information may b...
...bt If a file impacts ministry operations, team collaboration, or organizational accountability, it should not be stored as a personal file. Store it in the appropriate SharePoint location and ensure proper access. Need H...
5.1.24 Clicked on a Bad Link
May 1, 2026
...link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If there are any concerns after clicking the link, close the application you were using, shu...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
...Warning Signs Urgency or pressure – Messages that push immediate action (“Your account will be locked today”). Unusual sender address – The name may look familiar, but the email domain is slightly altered. Suspicious li...