Counseling Center Fee Structure Guidelines

These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The objective is to ensure consistent financial practices, transparency with clients, and compliance with applicable healthcare regulations.


Fee Structure and Rate Setting

Crosspoint Counseling Center operates within an established fee range (minimum and maximum session rates) determined by leadership. This range is designed to ensure market alignment, accessibility, and sustainability of services.


All contracted counselors and interns are required to independently set their session rates within the approved range. Rates must be clearly defined prior to seeing clients and consistently applied across services unless otherwise approved.


Counselors are responsible for:

  • Communicating their rates clearly to clients prior to the start of services
  • Ensuring their rates align with licensure level, experience, and service type
  • Updating leadership of any rate changes in advance of implementation

Insurance Billing

Insurance (Usual & Customary Rates)

  • Intake Session: $200.00
  • Standard Session: $175.00

Private Pay (Self-Pay)

  • Individual Session: $120.00
  • Couples Session: $175.00
  • Family Session: $215.00

Registered Intern Rates

  • Individual Session: $75.00
  • Couples Session: $110.00
  • Family Session: $135.00

Student Intern Rates

  • Individual Session: $35.00
  • Couples Session: $60.00
  • Family Session: $85.00

Sliding Scale / Scholarship Guidelines

Crosspoint Counseling Center offers a limited Sliding Scale / Scholarship Program to support clients experiencing financial hardship who are unable to pay standard private rates.

Eligibility

Clients may be considered for scholarship services if they:

  • Apply only to the approved client
  • Cannot be transferred to other individuals, services, or accounts


All applicants must complete a Scholarship Application to be considered.

Application Process

  • The Scholarship Application Form must be completed in full
  • Documentation of household income may be required for verification
  • Applications are reviewed by administrative staff or a designated Clinical Director
  • Approved clients will be notified of their reduced rate prior to scheduling services

Session Limits

  • Scholarship approval is granted for up to six (6) sessions per application period
  • Clients may receive a maximum of twelve (12) total scholarship sessions at Crosspoint Counseling Center
  • Requests for additional sessions require reapplication and are not guaranteed
  • Continued approval is subject to financial eligibility and program availability

Availability

  • Sliding scale appointments are limited and dependent on clinician availability

Non-Transferability

Scholarship rates:

  • Apply only to the approved client
  • Cannot be transferred to other individuals, services, or accounts