Microsoft Teams
Overview Microsoft Teams is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries and departments.
Quick Training Video
Key Uses
- Chat: Direct messages or small group conversations for quick communication
- Teams & Channels: Organized spaces for ministries, departments, or projects
- Meetings: Video calls, staff meetings, and remote collaboration
- File Sharing: Store and collaborate on documents within Teams channels
Best Practices
- Use channels instead of group chats when communication involves a team or ongoing topic
- Keep conversations focused and professional, as Teams serves as an internal record
- Use @mentions to notify specific individuals or groups when action is needed
- Store files in the appropriate channel, not in personal chats, to ensure accessibility
- Avoid duplicating communication across email and Teams—choose the most effective platform
Notifications Customize your notification settings to stay informed without being overwhelmed. Prioritize mentions and direct messages.
Support If you are having trouble accessing Teams or need help navigating it, contact the IT support team.