6.1.10 Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors
May 11, 2026
...t or materials to the church Teach lessons such as baton, karate, fitness, etc. What Is a COI? A COI is not the insurance policy itself. It is a summary document that confirms: The vendor has active insurance coverage Co...
5.1.44 Understanding Copyright
May 4, 2026
...l protected spaces Churches and organizations can be held responsible for what is shared online Courses, Academies, and Paid Resources Access does not equal ownership. Materials from training programs or academies...
11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
...specific way. The Practice will say “yes” to all reasonable requests. To limit what is used or shared. You can ask the Practice not to use or share PHI for treatment, payment, or business operations. The Practice is not...
6.1.8 Busted Pipes
May 1, 2026
Busted Pipes – What to Do Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical...
6.1.7 Service Animals
May 1, 2026
Service Animals – What You Should Know From time to time, you may encounter individuals who bring animals to church. Understanding the difference between service animals and other animals helps us respond appropriately a...
...lifts, blowers, etc.) If it’s not our property, assume a COI is required. What to Do 1. Gather Information Company name, address, phone Event date and time Event agreement (including insurance requirements) 2...
Church Management Database (What It Is and What It Is Not) The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry,...
5.1.42 Cybersecurity Incident Reporting
May 1, 2026
Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...
5.1.41 Equipment Checkout
May 1, 2026
Equipment Checkout – What You Need to Know From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remai...
5.1.40 Technology Purchasing
May 1, 2026
Technology Purchasing – What You Need to Know Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the o...
5.1.39 Event Technology Requests
May 1, 2026
Event Technology Requests – What You Need to Know To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with su...
5.1.36 Software Purchase
May 1, 2026
...s important to ensure alignment, security, and proper stewardship of resources. What to Do First Confirm budget availability Check with your Campus Pastor to ensure the expense is planned for and approved within your min...
5.1.35 Software Approval Process
May 1, 2026
Software Approval Process – What You Need to Know To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use—especially before any purchase is made. Do Not Sig...
5.1.34 Lost Personal Device
May 1, 2026
Lost Personal Device – What to Do If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information...
5.1.32 Use of Personal Devices for Work
May 1, 2026
...ation Files must not be downloaded and stored locally on personal devices What Is Not Permitted Storing Crosspoint files permanently on personal devices Using personal email accounts for church business Transferrin...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...y as possible. Submit a request to: it@crosspoint.church Provide clear details (what’s happening, when it started, screenshots if possible) 2. Escalation and Oversight The Director of Operations oversees the IT Team and...
5.1.30 Requesting IT Support via Email
May 1, 2026
...or concerns Suspected security issues (phishing, suspicious links, etc.) What to Include in Your Email To help the IT team respond efficiently, please include: A clear subject line (e.g., “Printer not working – Ni...
...ational work should always be stored in approved, organization-managed systems. What Happens When Files Live Only in Personal Drives Limited Access Files tied to one person’s account are not easily accessible to others....
...urely, and in alignment with operational and legal expectations. Personal Files What this is: Files for individual use that are not critical to ministry operations or organizational continuity. Examples: Personal notes o...
5.1.25 What Should Not Be Stored Locally
May 1, 2026
What Should Not Be Stored Locally To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard drive). W...