Church Management Database (What It Is and What It Is Not)


The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, communication, and operational consistency.


What It Is

The system of record for:

  • People and household information
  • Giving and contribution tracking
  • Attendance and engagement
  • Volunteer and team management
  • Ministry communication


What It Is Not

  • Not a place for sensitive or subjective notes
  • Not a catch-all database for unstructured data


Data Ownership & Integrity

The Database Coordinator owns and oversees all data.

  • Data must be accurate, consistent, and complete
  • Standardization across campuses is required
  • Poor data leads to poor decisions

If it is not entered correctly, it cannot be trusted.


Confidentiality

All data is strictly confidential.

  • Do not share personal information outside of staff
  • Do not give out phone numbers, emails, or addresses


Proper process

Take the request → Contact the individual → Let them decide


Final Note

This system is a ministry tool.

How it is used reflects how well people are cared for and stewarded.