...ized system used to manage people, giving, and engagement across the church. It supports ministry, communication, and operational consistency. What It Is The system of record for: People and household information Giving...
5.1.41 Equipment Checkout
May 1, 2026
...r quick resolution. Final Reminder Shared equipment is a valuable resource that supports ministry across all campuses. Careful handling, clear communication, and timely returns ensure it remains available and reliable fo...
5.1.40 Technology Purchasing
May 1, 2026
...are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. Where All Requests Begin All technology purchase requests...
5.1.39 Event Technology Requests
May 1, 2026
Event Technology Requests – What You Need to Know To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with su...
5.1.37 Social Media Accounts
May 1, 2026
...or, or The Executive Minister of Ministries This step ensures the account supports the broader mission and communication strategy of Crosspoint. No Independent or Personal Ministry Accounts Ministry accounts should...
...urity updates. Multi-Factor Authentication (MFA): Required for all systems that support it, especially email and Microsoft 365 access. Secure Network Usage: Avoid accessing sensitive information on public or unsecured Wi...
5.1.32 Use of Personal Devices for Work
May 1, 2026
...Any locally stored data related to Crosspoint must be deleted immediately Support If you need help setting up your personal device securely, contact the IT team at it@crosspoint.church
5.1.31 Who to Contact for IT Issues
May 1, 2026
...security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Team First All IT-related requests and issues should be directed to the IT Team. This ensures your request is pro...
5.1.30 Requesting IT Support via Email
May 1, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at it@crosspoint.church. This ensures your request is properly tracked, prioritized, and resolved i...
5.1.27 Personal Files on Work Computers
May 1, 2026
Personal Files on Work Computers Overview Work-issued computers are provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be...
5.1.22 Email Signatures
May 1, 2026
...es clean and professional. No personal quotes, images, or excessive formatting. Support For help, contact: [Insert Contact Name / Department]
5.1.16 Shared Device
May 1, 2026
...remaining files for clarity and accessibility Consistent file management supports better system performance, reduces storage costs, and ensures critical information remains accessible and secure.
5.1.10 Microsoft Teams
May 1, 2026
...ay informed without being overwhelmed. Prioritize mentions and direct messages. Support If you are having trouble accessing Teams or need help navigating it, contact the IT support team.
5.1.8 Large Print Jobs
May 1, 2026
...nting multiple copies. Reducing unnecessary printing helps control costs, supports sustainability efforts, and ensures we are using our resources wisely.
5.1.7 Confidential Printing
May 1, 2026
...nfidential materials unattended. Use Secure Print When Available: If the copier supports passcode or secure release printing, use this feature to prevent documents from printing until you are physically present. Be Aware...
5.1.6 Printing Issues
May 1, 2026
...on Start your computer back up If the issue is not resolved, submit an IT support ticket for further assistance. This simple reset resolves most printing issues quickly and helps keep operations moving.
5.1.4 Telephone System Support
May 1, 2026
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot –...
5.1.1 AI Generated Guidelines
Apr 28, 2026
...ini, Claude, AI writing assistants, and AI image or video generators. AI should support ministry efforts and operational efficiency, not replace spiritual leadership or pastoral care. The Director of Operations is respon...
4.5.8 Fundraising Guidelines
Apr 28, 2026
...ithful generosity of our congregation through tithes and offerings, which fully support the mission and ongoing operations of the church. Guiding Principle We do not rely on fundraising as a primary means of financial su...
4.5.11 Qualified Charitable Distribution
Apr 28, 2026
...y Can provide significant tax advantages compared to standard charitable giving Supports ministry while maximizing stewardship of retirement funds Important Guidelines Funds must be transferred directly from the IR...