What Operations Team Is – and What Operations Is Not Clear expectations help the church operate effectively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or re...
12.1 Food Handling Training
Jun 29, 2026
Food Handling Training Crosspoint Church is committed to providing a safe environment whenever food is prepared, served, or distributed on our campuses. Any campus that operates a kitchen or regularly prepares food must ...
3.1 AED Supplies and Maintenance
Jun 29, 2026
AED Supplies and Maintenance To help ensure all Automated External Defibrillators (AEDs) across Crosspoint Church remain properly maintained and ready for use, all AED-related supplies and service needs will be coordinat...
Incident Reports (Bodily Injury, Accidents, Official Church Document) NO AUTO INCIDENTS
Jun 29, 2026
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11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
HIPPA notice Acknowledgement THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Crosspoint Counseling (the “Pract...
11.0.5 Fee Structure Guideliens
May 1, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
11.0.1 Client Intake Guidelines
May 1, 2026
Client Intake Guidelines To ensure all new clients complete required documentation, insurance coverage is verified when applicable, and informed consent is established prior to the first clinical session. 1. Standard Pro...
Digital Payment Platforms (Venmo, Cash App, Paypal, etc.) Crosspoint Church does not accept payments or donations through third-party peer-to-peer platforms such as Venmo, Cash App, PayPal (personal), Zelle, or similar a...
6.1.3 Contracts, Leases, and Agreements
May 1, 2026
Contracts, Leases, and Agreements All contracts, leases, event agreements, or any other legal documents must be submitted to the Director of Operations for review prior to approval. Signatures Only authorized representat...
6.1.9 OSHA
May 1, 2026
OSHA & Workplace Safety at Crosspoint Church Responsibility and Expectations The safety of our staff, volunteers, and guests is a priority at Crosspoint Church. While churches are not always required to comply with O...
6.1.8 Busted Pipes
May 1, 2026
Busted Pipes – What to Do Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical...
Church Management Database (What It Is and What It Is Not) The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, ...
Service Postponement or Cancellation Authority The Director of Operations serves as the final decision-maker regarding the postponement or cancellation of services across all Crosspoint campuses. This decision will be ma...
5.1.43 Technology
May 1, 2026
Technology “Do Not Do” List Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared—verball...
5.1.41 Equipment Checkout
May 1, 2026
Equipment Checkout – What You Need to Know From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remai...
5.1.40 Technology Purchasing
May 1, 2026
Technology Purchasing – What You Need to Know Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the o...
5.1.39 Event Technology Requests
May 1, 2026
Event Technology Requests – What You Need to Know To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with su...
5.1.37 Social Media Accounts
May 1, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
5.1.36 Software Purchase
May 1, 2026
Software Purchase & Budget Approval Before purchasing or signing up for any software—especially paid tools—it’s important to ensure alignment, security, and proper stewardship of resources. What to Do First Confirm b...
5.1.31 Who to Contact for IT Issues
May 1, 2026
Who to Contact for IT Issues When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact ...