6.1.10 Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors
May 11, 2026
...or insurance agent. The broker generates the COI, not the vendor. Most standard requests are completed within one business day. If a vendor attempts to create their own COI document, it should not be accepted. “My Insura...
11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
...ding PHI are explained below. To exercise these rights, please submit a written request to the Practice at the address noted below. To inspect and copy PHI. You can ask for an electronic or paper copy of PHI. The Practic...
11.0.5 Fee Structure Guideliens
May 1, 2026
...ximum of twelve (12) total scholarship sessions at Crosspoint Counseling Center Requests for additional sessions require reapplication and are not guaranteed Continued approval is subject to financial eligibility and pro...
...ns Payment is due at the time of service unless otherwise approved. Clients may request a superbill for potential out-of-network reimbursement through their insurance provider. Payment Methods Crosspoint Counseling Cente...
11.0.1 Client Intake Guidelines
May 1, 2026
...edures If intake documentation has not been completed prior to the appointment: Request that the client complete the forms through TherapyPortal before the session begins If electronic completion is not possible, provide...
...thin auditable systems Important: Staff and ministry leaders should never request or accept funds through personal accounts or unapproved platforms on behalf of Crosspoint Church. Any exceptions must be reviewed an...
...ate and time Event agreement (including insurance requirements) 2. Submit Request Send details to Director of Operations Timing Submit at least 1 week in advance Processing takes 2–3 business days Examples Mi...
...aff Do not give out phone numbers, emails, or addresses Proper process Take the request → Contact the individual → Let them decide Final Note This system is a ministry tool. How it is used reflects how well people are ca...
5.1.42 Cybersecurity Incident Reporting
May 1, 2026
...pected login alerts, unfamiliar locations, or password reset emails you did not request Malware or security warnings Pop-ups, antivirus alerts, or messages indicating a potential infection Accidental data sharing Sending...
5.1.41 Equipment Checkout
May 1, 2026
...y: Crosspoint staff members Approved ministry leaders or team members All requests should be coordinated through your campus leadership or the IT Team. Approval is required before taking any equipment offsite or us...
5.1.40 Technology Purchasing
May 1, 2026
...process protects both your ministry and the organization as a whole. Where All Requests Begin All technology purchase requests start with your Campus Pastor. This step ensures: Budget availability Ministry alignment Pri...
5.1.39 Event Technology Requests
May 1, 2026
Event Technology Requests – What You Need to Know To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with su...
5.1.38 Website Update Requests
May 1, 2026
Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...
5.1.35 Software Approval Process
May 1, 2026
...ight What to Do Instead Before using or purchasing any software: Submit a request to the IT Team Include the purpose, cost, and intended use Wait for review and approval before proceeding Oversight The IT Tea...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...nsure timely and effective support. 1. Contact the IT Team First All IT-related requests and issues should be directed to the IT Team. This ensures your request is properly tracked, prioritized, and resolved as quickly a...
5.1.30 Requesting IT Support via Email
May 1, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at it@crosspoint.church. This ensures your request is properly tracked, prioritized, and resolved i...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
...links or attachments – Links may redirect to fake login pages or harmful sites. Requests for sensitive information – No legitimate organization will ask for passwords, MFA codes, or banking details via email. Generic gre...
...email, financial systems, and any sensitive data platforms Do not approve login requests you did not initiate If you receive an unexpected MFA prompt, deny it immediately and report it to IT Need Help? If you experience...
5.1.3 Video Footage Review and Access Guidelines
Apr 28, 2026
Video Footage Review and Access Guidelines To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of children, s...
5.1.1 AI Generated Guidelines
Apr 28, 2026
...If unsure: do not enter it. This includes: Member contact information / Prayer requests or counseling details / Personal or family situations shared in confidence / Financial or giving records / Staff or volunteer recor...