Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. ...
Software Approval Process
Aug 20, 2026
Software Approval Process Purpose: To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use, especially before any purchase is made. Do Not Sign Up for Rando...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Shared File Cleanup and Storage Maintenance
Aug 20, 2026
Shared File Cleanup and Storage Maintenance To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every thr...
Cleaning Equipment Stewardship
Aug 20, 2026
Cleaning Equipment Stewardship Cleaning equipment is essential to maintaining safe, functional, and welcoming facilities across all Crosspoint campuses. Properly maintained equipment allows teams to clean effectively, pr...
Burst Pipe Response
Aug 20, 2026
Burst Pipe Response Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Imme...
Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Emergency Mental Health Crisis
Aug 20, 2026
https://elakeviewcenter.org/crisis-and-emergency-care/
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
Crosspoint Counseling Center Board – Role and Responsibility The Crosspoint Counseling Center Board provides oversight and governance for the Crosspoint Counseling Center. This board ensures that the counseling center op...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Administrative Board – Role and Responsibility
Aug 8, 2026
Administrative Board – Role and Responsibility The Administrative Board is the highest authority within Crosspoint Church. All teams and leadership structures ultimately report to the Administrative Board, which provides...
Personnel Team – Role and Responsibility
Aug 8, 2026
Personnel Team – Role and Responsibility The Personnel Team is responsible for the care, support, and oversight of all employees at Crosspoint Church. This includes ensuring that staff are equipped, supported, and aligne...
Cash Handling Procedures
Aug 8, 2026
Cash Handling Procedures Purpose To ensure all cash and check handling across Crosspoint Church is conducted with integrity, accountability, and consistency. Proper handling reflects stewardship, protects staff, and main...