Personal Files on Work Computers
Aug 20, 2026
Personal Files on Work Computers Overview Work-issued computers are provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be ...
Recognizing Phishing Attempts
Aug 20, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. ...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
ShelbyNext Forms
Aug 20, 2026
ShelbyNext Forms Purpose: Online forms, registrations, payments, surveys, and connect cards. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Operations Vision and Purpose
Aug 20, 2026
Operations Team Purpose The Operations Team serves the ministries of Crosspoint by stewarding the systems, resources, and environments that allow ministry to flourish. Through leadership in areas such as · &nb...
Social Media Accounts
Aug 20, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Weekday Cash and Check Handling
Aug 20, 2026
Weekday Cash and Check Handling Cash and check donations or payments received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campus mu...
Digital Payment Platform Guidelines (Venmo, Cash App, PayPal, etc.) Crosspoint Church does not accept payments or donations through third-party peer-to-peer platforms such as Venmo, Cash App, PayPal (personal), Zelle, or...
Executive Leadership Team (ELT) – Role and Responsibility The Executive Leadership Team (ELT) operates at the campus level, providing leadership, support, and accountability for the day-to-day operations and ministry exe...
Telephone System Support
Aug 8, 2026
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – ...
Security Expectations for Personal Devices
Aug 8, 2026
Security Expectations for Personal Devices Personal devices (phones, tablets, laptops) may occasionally be used to access Crosspoint systems. While this provides flexibility, it also introduces risk. This article outline...
Personal Use of Crosspoint Email
Aug 8, 2026
Personal Use of Crosspoint Email Crosspoint email accounts are provided for ministry and organizational business only. Employees are strongly advised to maintain a separate personal email account for all personal matters...
Cybersecurity Incident Reporting
Aug 8, 2026
Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...