Refund Guidelines (Tuition, Food, Trips (missions/youth), Bargain Box, Other Payments)
All refunds must be issued in the same form of payment as originally received. No exceptions.
Refunds will not be processed until funds have fully cleared through the banking system. This applies to all payment types, including checks and credit cards.
These procedures are in place to ensure:
- Proper financial internal controls
- Protection against fraud and misappropriation of funds
- Accurate and auditable cash management practices
This policy safeguards both the organization and its donors by maintaining integrity and accountability in all financial transactions.
Failure to issue refunds in the same form of original payment will result in the responsible ministry being charged for any associated fees and may be subject to review for financial policy violations, including potential misuse or misappropriation of funds.
Special Considerations
- Each ministry must clearly communicate its refund policy in writing prior to collecting funds.
- Due to the administrative complexity and financial tracking involved, refunds are discouraged.
- Ministries are encouraged to adopt a no-refund policy, but final discretion remains with the overseeing Pastor, or ministry.
Trips (Missions, Youth, Events, etc.)
Refund policies for trips are determined by the Missions Pastor, the overseeing Pastor or the Ministry responsible of the trip.
Bargain Box
All refunds must be issued in the same form of payment as originally received, in accordance with standard refund procedures.