11.0.2 Insurance Billing Guidelines
May 1, 2026
...p. Insurance billing procedures are documented and followed to ensure accuracy, accountability, and timely revenue cycle management. The following processes apply to all insurance claims. 1. Claim Submission Workflow Cli...
...cedures) Why This Guideline Exists: Ensures proper financial controls and accountability Maintains accurate donor records for giving statements Protects against fraud, loss, and misallocation of funds Keeps all tra...
4.1.2 Financial Whistleblowing & Misuse of Funds
May 1, 2026
...is committed to the highest standards of financial integrity, stewardship, and accountability. Every dollar entrusted to us is given for ministry, and we take that responsibility seriously. Reporting Misuse of Funds If...
5.1.37 Social Media Accounts
May 1, 2026
...sible to the Crosspoint Marketing Team Managed in a way that allows continuity, accountability, and support The Communications Team provides guidance, ensures brand consistency, and helps protect the integrity of o...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...ns. Key Principle Starting with the IT Team allows us to maintain organization, accountability, and quick response times across all campuses. If you’re ever unsure whether something is “an IT issue,” go ahead and reach o...
5.1.30 Requesting IT Support via Email
May 1, 2026
...this inbox Using it@crosspoint.church helps us serve you better, maintain accountability, and ensure nothing falls through the cracks.
...bt If a file impacts ministry operations, team collaboration, or organizational accountability, it should not be stored as a personal file. Store it in the appropriate SharePoint location and ensure proper access. Need H...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
...ed party, notify the IT Department or Director of Operations immediately. Accountability Failure to uphold email confidentiality standards may result in disciplinary action, up to and including termination. Protect...
5.1.18 Multi Factor Authentication (MFA)
May 1, 2026
...e Report any suspicious login attempts or unauthorized access immediately Accountability Failure to enable or maintain MFA on required systems places the organization at significant risk. Non-compliance may result...
5.1.12 Microsoft SharePoint
May 1, 2026
...e) Integrates with Microsoft Teams, OneDrive, Word, Excel, and Outlook Enhances accountability and transparency across teams Best Practices Always store ministry and team documents in SharePoint—not on your desktop...
6.1.2 Cleaning Equipment Steardship
Apr 28, 2026
...ent of equipment that may damage facilities or fail to meet these standards. 4. Accountability Facility teams, custodial staff, and vendors are responsible for ensuring equipment used on Crosspoint properties meets these...
4.5.2 Cash & Check Handling (Weekday)
Apr 28, 2026
...received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campus must maintain a secure safe with a drop slot (drop lid). All funds shou...
4.5.3 Cash Handling Procedures
Apr 28, 2026
...l cash and check handling across Crosspoint Church is conducted with integrity, accountability, and consistency. Proper handling reflects stewardship, protects staff, and maintains trust. Core Principles All funds receiv...
4.5.7 End of Year Giving Statements
Apr 28, 2026
...rected to the Accounts Receivable team member responsible for donation records. Accountability & Stewardship Proper handling and reporting of donations reflects the organization’s commitment to financial integrity, t...
4.5.12 Refund Guidelines (Tuition, Food, Trips (missionsyouth), Bargain Box, Other Payments)
Apr 28, 2026
...cy safeguards both the organization and its donors by maintaining integrity and accountability in all financial transactions. Failure to issue refunds in the same form of original payment will result in the responsible m...
4.5.13 Refund Policy (Tithes and Offerings)
Apr 28, 2026
...t. Stewardship of these funds is taken seriously and handled with integrity and accountability. Exceptions Refunds may be considered only in limited circumstances, such as: Duplicate transactions Processing errors...
4.5.14 Restricted vs Unrestricted Accounts
Apr 28, 2026
...d mission. Every dollar entrusted to Crosspoint should be handled with clarity, accountability, and purpose.
...p; Inventory Control Ministries are responsible for tracking inventory Maintain accountability for items purchased, sold, and remaining Use of Funds All proceeds must support ministry operations No personal benefit...
...unds. These practices are strictly prohibited to ensure: Proper financial accountability Protection against misuse or misappropriation of funds Alignment with ethical and fiduciary standards Any violation of...
4.6.1 Financial Reporting Expectations
Apr 28, 2026
Financial Reporting Expectations To ensure financial transparency, accountability, and informed decision-making across Crosspoint Church, monthly financial reporting provides leadership with a clear and accurate view of...