Equipment Checkout
Aug 20, 2026
.... This article outlines how to properly check out, use, and return equipment so it remains available and in good condition for everyone. Available Equipment The following items may be available for checkout (based on cam...
Microsoft Teams
Aug 20, 2026
...is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries and departments. Quick Training Video Key...
Lost Personal Device
Aug 20, 2026
...ion is required to protect church data and your personal information. 1. Report it immediately Notify the IT Team as soon as possible. If you cannot reach IT right away, contact the Director of Operations. Speed matters—...
Use of Personal Devices for Work
Aug 20, 2026
...systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way that protects church data, systems, and confidentiality. When Personal Devices May Be Used Pe...
Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Personal Files on Work Computers
Aug 20, 2026
...e provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be handled with clear boundaries and understanding of expectations. G...
Email Signatures
Aug 20, 2026
...professional email signature to ensure consistency and clear communication. Why It Matters Represents Crosspoint Church professionally Clearly identifies who you are and your role Provides easy contact information Create...
Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Printing Issues
Aug 20, 2026
...ter back on Start your computer back up If the issue is not resolved, submit an IT support ticket for further assistance. This simple reset resolves most printing issues quickly and helps keep operations moving. Qu...
Event Technology Requests
Aug 20, 2026
Event Technology Requests To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with sufficient lead time. Wher...
Unauthorized Software Acquisition
Aug 20, 2026
Unauthorized Software Acquisition (Piracy) & Prohibited Tools To define, identify, and prohibit the use of unauthorized software acquisition methods—including torrenting, key generators, and related tools—across all...
Recognizing Phishing Attempts
Aug 20, 2026
...nizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commonly o...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole....
Software Approval Process
Aug 20, 2026
...gn Up for Random Tools Avoid creating accounts or using new software platforms without prior approval. Even free tools can introduce security risks, data exposure, or compliance concerns. Approval Is Required Before Purc...
Technology: What Not to Do
Aug 20, 2026
...ords Passwords are personal credentials and must never be shared—verbally, in writing, or digitally. This includes coworkers, volunteers, or external partners. 2. Do Not Store Church Files Only on Your Desktop Local stor...
What Should Not Be Stored on Your Computer
Aug 20, 2026
What Should Not Be Stored on Your Computer To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard...
...zation-managed systems. What Happens When Files Live Only in Personal Drives Limited Access Files tied to one person’s account are not easily accessible to others. If someone is out of the office or no longer with the or...
...and ensure all information is stored appropriately, securely, and in alignment with operational and legal expectations. Personal Files What this is: Files for individual use that are not critical to ministry operations o...
AI-Generated Content Guidelines
Aug 20, 2026
...nt Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Crosspoint Church. E...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
...you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If there are any concerns after clicking t...