Lost Personal Device
Aug 20, 2026
Lost Personal Device If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report i...
Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. ...
Technology: What Not to Do
Aug 20, 2026
Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...
What Should Not Be Stored on Your Computer
Aug 20, 2026
What Should Not Be Stored on Your Computer To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard ...
Personal Files vs. Ministry Files vs. Organizational Records Purpose: To clearly define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational ...
Compromised Password: What to Do
Aug 20, 2026
Compromised Password: What to Do If you suspect that any of your passwords have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Wh...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
Shared File Cleanup and Storage Maintenance
Aug 20, 2026
Shared File Cleanup and Storage Maintenance To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every thr...
Device Return Process
Aug 20, 2026
Device Return Process All borrowed laptops, devices, or equipment must be returned to the IT Department immediately upon completion of use. Any outdated or unused equipment—including computers, laptops, and copier/scanne...
Budgeting Process Overview
Aug 20, 2026
Budgeting Process Overview Fiscal Year The fiscal year runs from July 1 to June 30. Budget Timeline The annual budgeting process follows a structured timeline to ensure proper planning, review, and approval: January – Bu...
Excess Furniture and Equipment: Removal Process
Aug 20, 2026
Excess Furniture and Equipment: Removal Process Any furniture or office décor purchased by Crosspoint Church—including desks, chairs, whiteboards, lamps, and similar items—remains the property of the church. These items ...
Hurricane Categories, Staff Levels, and Communication Base Communications Base The Central Offices will serve as the primary Communications Base for Category 1–3 hurricanes , whether the forecast indicates a direct or in...
Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Video Footage Review and Access Guidelines
Aug 20, 2026
Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
Operations Team Guiding Principles
Aug 20, 2026
Operations Guiding Principles The Operations Team operates according to several core principles that shape how we serve the church. Ministry First Operations exists to support ministry. Every system, process, and decisio...
Weekday Cash and Check Handling
Aug 20, 2026
Weekday Cash and Check Handling Cash and check donations or payments received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campus mu...