Equipment Checkout
Aug 20, 2026
Equipment Checkout From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remains available and in good...
Technology: What Not to Do
Aug 20, 2026
Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...
Crosspoint Phone Directory
Aug 20, 2026
Crosspoint Phone Directory It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is missing so we can a...
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Cryptocurrency Policy
Aug 20, 2026
Cryptocurrency Policy Crosspoint does not accept cryptocurrency as a form of payment or donation at this time. This includes, but is not limited to: Bitcoin (BTC) Ethereum (ETH) Any other digital or blockchain-based curr...
Tithe and Offering Refund Policy
Aug 20, 2026
Tithe and Offering Refund Policy Purpose: To provide clear guidance on how Crosspoint handles requests for refunds related to tithes and offerings. Tithes and offerings are given as voluntary contributions to support the...
Reimbursement for Personal Funds Used for Church Purchases Reimbursement is intended for situations where personal funds are used to cover approved ministry or operational expenses on behalf of Crosspoint Church. The goa...
Approved Payment Methods for Tax-Exempt Church Purchases The following payment methods are approved for church purchases: Church credit card Church check ACH or approved vendor payment The following payments are NO...
Tithes and Offerings: Loans and Check Cashing Are Prohibited Tithes and offerings are sacred funds given to support the mission and ministry of Crosspoint and must be handled with the highest level of integrity and stewa...
Burst Pipe Response
Aug 20, 2026
Burst Pipe Response Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Imme...
Before Hurricane Season: March and April
Aug 20, 2026
Before Hurricane Season: March and April Each campus should complete the following annually: Campus Readiness Assign a Hurricane Response Team with primary and backup contacts Identify who returns immediately after a sto...
Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Non-Owned Auto Driving Process (HNOA) (Volunteers ONLY) Our Hired & Non-Owned Auto (HNOA) insurance requires us to verify every driver's personal insurance and driving record before they drive on behalf of Crosspoint...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Freeport Campus ยท Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...
Background Check FAQ
Aug 20, 2026
Background Check FAQ Can we change the authorization form? No. The wording is required by Protect My Ministry and is designed to comply with federal laws, including the Fair Credit Reporting Act (FCRA). Why does it say '...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...