Equipment Checkout
Aug 20, 2026
Equipment Checkout From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remains available and in good...
Use of Personal Devices for Work
Aug 20, 2026
Use of Personal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way t...
Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Personal Files on Work Computers
Aug 20, 2026
Personal Files on Work Computers Overview Work-issued computers are provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be ...
Unauthorized Software Acquisition
Aug 20, 2026
Unauthorized Software Acquisition (Piracy) & Prohibited Tools To define, identify, and prohibit the use of unauthorized software acquisition methods—including torrenting, key generators, and related tools—across all ...
Recognizing Phishing Attempts
Aug 20, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. ...
Software Approval Process
Aug 20, 2026
Software Approval Process Purpose: To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use, especially before any purchase is made. Do Not Sign Up for Rando...
Technology: What Not to Do
Aug 20, 2026
Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...
What Should Not Be Stored on Your Computer
Aug 20, 2026
What Should Not Be Stored on Your Computer To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard ...
Why Church Files Should Not Be Stored in Personal Cloud Drives Overview Storing files only in a personal drive (such as a personal OneDrive, Dropbox, iCloud, or Google Drive) creates risk for both the individual and Cros...
Personal Files vs. Ministry Files vs. Organizational Records Purpose: To clearly define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational ...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
Shared File Cleanup and Storage Maintenance
Aug 20, 2026
Shared File Cleanup and Storage Maintenance To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every thr...
Software Platforms
Aug 20, 2026
Software Platforms The following software platforms are used across Crosspoint Church to support ministry, operations, finance, communications, human resources, and campus administration. Each platform has a dedicated Kn...
ShelbyNext Forms
Aug 20, 2026
ShelbyNext Forms Purpose: Online forms, registrations, payments, surveys, and connect cards. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
Square Payment Terminal
Aug 20, 2026
Square Payment Terminal Purpose: Credit card payment processing. Each campus should have a handheld Square device. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
Mileage Reimbursement
Aug 20, 2026
Mileage Reimbursement Mileage reimbursement is available for staff and pastors who use their personal vehicle for approved ministry-related travel. Reimbursement is calculated using the current IRS standard mileage rate....
PCI Compliance and Credit Card Handling
Aug 20, 2026
PCI Compliance and Credit Card Handling Crosspoint Church does not retain credit card numbers for any reason. Writing down card numbers is strongly discouraged. If a card number must be written down to complete a transac...