5.1.30 Requesting IT Support via Email
May 1, 2026
...nication is through email at it@crosspoint.church. This ensures your request is properly tracked, prioritized, and resolved in a timely manner. When to Email IT Submit a request for: Technical issues (computer, printer,...
...as a personal file. Store it in the appropriate SharePoint location and ensure proper access. Need Help? Contact the IT Department or Director of Operations for guidance on file storage and classification.
5.1.21 Confidentiality Expectations of Email
May 1, 2026
...concerns immediately. If you believe confidential information has been shared improperly or accessed by an unauthorized party, notify the IT Department or Director of Operations immediately. Accountability Failure...
5.1.20 Personal Use of Crosspoint Email
May 1, 2026
...protects both the individual and the organization, ensuring clean transitions, proper data stewardship, and long-term operational efficiency.
5.1.15 Device Return
May 1, 2026
...ng computers, laptops, and copier/scanner units—must also be returned to IT for proper handling. Under no circumstances should equipment be discarded independently. Devices that contain or may contain data (e.g., hard dr...
5.1.7 Confidential Printing
May 1, 2026
...e to others. Treat anything printed there as potentially visible if not handled properly. Protecting confidential information is a shared responsibility. When in doubt, wait at the printer or use secure print optio...
5.1.5 Personnel Files Storage Guidelines
May 1, 2026
...on computers or outside of approved HR systems. This standard exists to ensure: Proper confidentiality and protection of sensitive employee information Compliance with legal and regulatory requirements Centralized, secur...
...urch—including desks, chairs, whiteboards, lamps, and similar items—remains the property of the church. These items may not be taken home for personal use unless specific approval is granted by the Director of Operations...
6.1.5 Risk Management Plan
May 1, 2026
...cluding: Client crises Medical emergencies Injuries on-site Threats or violence Property damage Required Elements Date and time Individuals involved Description of incident Actions taken Follow-up recommendations...
6.1.6 Campus Winterization SOP
Apr 28, 2026
...per system requirements). Confirm doors, windows, and vents in these rooms seal properly. Do not leave portable heaters running unattended; use only approved devices. 4. Final Assurance Sweep Before first hard freeze, co...
6.1.2 Cleaning Equipment Steardship
Apr 28, 2026
...ning safe, functional, and welcoming facilities across all Crosspoint campuses. Properly maintained equipment allows teams to clean effectively, protect building materials, and extend the life of flooring, finishes, and...
7.1.1 Subpoena Handling
Apr 28, 2026
...d to individuals who have a legitimate need to know. This process ensures proper legal handling, maintains confidentiality, and protects Crosspoint Church in all matters involving subpoenas. Lead Pastor Advised Leg...
4.5.2 Cash & Check Handling (Weekday)
Apr 28, 2026
...Campus Responsibility Each campus is responsible for ensuring funds are secured properly at all times. Access to the safe should be limited to authorized personnel only. Sunday Processing The safe must be emptied o...
4.5.3 Cash Handling Procedures
Apr 28, 2026
...Crosspoint Church is conducted with integrity, accountability, and consistency. Proper handling reflects stewardship, protects staff, and maintains trust. Core Principles All funds received are to be handled with the hig...
4.5.7 End of Year Giving Statements
Apr 28, 2026
...ecorded within the calendar year (January 1 – December 31). Accuracy depends on proper entry and coding of all donations throughout the year. Key Guidelines All donations must be recorded in a timely and accurate m...
...ese gifts can be a valuable resource for ministry when handled with clarity and proper expectations. Donation Guidelines 1. Types of Donations Vehicles, Boats, and Land Must be coordinated directly with the Director of O...
4.5.11 Qualified Charitable Distribution
Apr 28, 2026
...o the church Distributions made to the individual first do not qualify as a QCD Proper documentation and handling are essential for IRS compliance Next Steps For assistance with initiating or processing a Qualified...
4.5.12 Refund Guidelines (Tuition, Food, Trips (missionsyouth), Bargain Box, Other Payments)
Apr 28, 2026
...es, including checks and credit cards. These procedures are in place to ensure: Proper financial internal controls Protection against fraud and misappropriation of funds Accurate and auditable cash management practices T...
4.5.13 Refund Policy (Tithes and Offerings)
Apr 28, 2026
...applies to all forms of payment (ACH, checks, cash equivalents, etc.) to ensure proper financial controls and reconciliation. Request Process Refund requests must be submitted within 10 business days of the transac...
4.5.14 Restricted vs Unrestricted Accounts
Apr 28, 2026
...anding the difference between restricted and unrestricted funds is critical for proper stewardship, compliance, and financial reporting. Every dollar given must be handled according to donor intent and organizational pol...