11.0.5 Fee Structure Guideliens
May 1, 2026
...billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The objective is to ensure consistent financial practices, transparency with clients, and c...
...billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent financial practices, transparency with clients, and compliance with applicable healthc...
11.0.1 Client Intake Guidelines
May 1, 2026
...ealth eligibility, if applicable Inform the client of their estimated financial responsibility prior to the first appointment. 3. Electronic Intake Forms Whenever possible, all intake documentation should be completed el...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...justments are applied in accordance with payer agreements. Any remaining client responsibility, including copayments, coinsurance, or deductibles, is billed in accordance with the Center’s billing policy. Any discrepanci...
6.1.9 OSHA
May 1, 2026
OSHA & Workplace Safety at Crosspoint Church Responsibility and Expectations The safety of our staff, volunteers, and guests is a priority at Crosspoint Church. While churches are not always required to comply with O...
4.1.3 Introducing Crosspoint Accounting Team
May 1, 2026
...se Coordinator – Jeramie Carrieri – jcarrieri@crosspoint.church Our team's main responsibility is to ensure that the Church stays in business by maintaining cash and following federal and state regulations as well as gen...
4.1.2 Financial Whistleblowing & Misuse of Funds
May 1, 2026
...ntability. Every dollar entrusted to us is given for ministry, and we take that responsibility seriously. Reporting Misuse of Funds If you observe or suspect any misappropriation, misuse, or unethical handling of funds,...
...hered from campus pastors and key leaders, the Director of Operations holds the responsibility to make the final call to ensure a consistent and timely response across all locations. Once a decision is made, communicatio...
5.1.41 Equipment Checkout
May 1, 2026
...duled to use the equipment after you, timely return is critical. Damage or Loss Responsibility If equipment is damaged, lost, or not functioning properly: Report it immediately to the IT Team or Director of Operations Do...
5.1.28 When an Employee Leaves
May 1, 2026
...cess to Crosspoint systems will be removed at the time of separation. It is the responsibility of the employee and their supervisor to ensure all work-related documents are properly stored in the appropriate shared locat...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
...ion. Protecting the privacy of our members, staff, and organization is a shared responsibility and a critical part of maintaining trust and stewardship. Bottom Line If you would not say it publicly or share it outside th...
5.1.17 Personal Password Compromise
May 1, 2026
...e to systems and data Protecting the integrity of our systems is a shared responsibility. Immediate communication is critical to maintaining security across the organization.
5.1.16 Shared Device
May 1, 2026
...During this process, outdated or unused files may be flagged or removed. Staff Responsibility All staff are responsible for maintaining their files within SharePoint: Ensure all important documents are securely stored i...
5.1.7 Confidential Printing
May 1, 2026
...if not handled properly. Protecting confidential information is a shared responsibility. When in doubt, wait at the printer or use secure print options to ensure documents remain in the right hands.
6.1.6 Campus Winterization SOP
Apr 28, 2026
...reducing risk of freeze-related damage, service disruption, and costly repairs. Responsibility: Campus pastor and facilities teams oversees compliance. Campus Facilities Leads execute checklist steps and provide sign-off...
4.5.2 Cash & Check Handling (Weekday)
Apr 28, 2026
...ity and accuracy when funds are collected, counted, and processed. Campus Responsibility Each campus is responsible for ensuring funds are secured properly at all times. Access to the safe should be limited to auth...
4.5.4 Confidentiality of Tithes and Offerings
Apr 28, 2026
...viduals. Maintaining confidentiality is not only a matter of trust—it is a core responsibility of stewardship. Violation of this policy will result in disciplinary action, up to and including termination.
4.3.2 Stewardship of Unused Budget Funds
Apr 27, 2026
...erm health and sustainability of the church as a whole. Stewardship is a shared responsibility. Every dollar saved strengthens our ability to do ministry more effectively. Spending should never occur simply because funds...
Crosspoint Counseling Center Board – Role and Responsibility The Crosspoint Counseling Center Board provides oversight and governance for the Crosspoint Counseling Center. This board ensures that the counseling center op...
Crosspoint Academies Board – Role and Responsibility The Crosspoint Academies Board provides oversight and governance for Crosspoint’s academies (preschools). This board ensures that each academy operates with excellence...