5.1.45 Unauthorized Software Acquisition
May 4, 2026
...gh approved procurement channels Follow all license agreements and usage limits Report suspected violations immediately Enforcement Violations may result in: Immediate removal of access Disciplinary action (up to t...
11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
...Public health: To prevent the spread of disease, assist in product recalls, and report adverse reactions to medication. Required by the Secretary of Health and Human Services: We may be required to disclose your PHI to t...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...h the designated billing platform to the applicable insurance payer. Submission reports are reviewed to confirm successful claim transmission. 2. Denial Management Denied or rejected claims are reviewed within the normal...
6.1.9 OSHA
May 1, 2026
...ility. Crosspoint expects: Staff to remain aware of their environment Immediate reporting of safety concerns or hazards Participation in any required safety or emergency training Role of the Director of Operations The Di...
6.1.8 Busted Pipes
May 1, 2026
...water is fully shut off Document damage (photos if possible) for insurance and reporting Work with Facilities/IT on cleanup and restoration Monitor for additional leaks or water damage Water damage from broken pip...
4.1.2 Financial Whistleblowing & Misuse of Funds
May 1, 2026
...trusted to us is given for ministry, and we take that responsibility seriously. Reporting Misuse of Funds If you observe or suspect any misappropriation, misuse, or unethical handling of funds, it is imperative that you...
5.1.43 Technology
May 1, 2026
...eels off—unexpected login alerts, phishing emails, strange links—do not engage. Report it immediately to it@crosspoint.church. Bottom Line If you are unsure—pause and ask. A quick check with IT can prevent significant is...
5.1.42 Cybersecurity Incident Reporting
May 1, 2026
Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...
5.1.41 Equipment Checkout
May 1, 2026
...Loss Responsibility If equipment is damaged, lost, or not functioning properly: Report it immediately to the IT Team or Director of Operations Do not attempt to repair the equipment yourself Users may be held respo...
5.1.34 Lost Personal Device
May 1, 2026
...ate action is required to protect church data and your personal information. 1. Report it immediately Notify the IT Team as soon as possible. If you cannot reach IT right away, contact the Director of Operations. Speed m...
...ata to personal cloud services (iCloud, Dropbox, Google Drive, etc.). Immediate Reporting: If a device is lost, stolen, or believed to be compromised, notify the IT team immediately. Access Control Crosspoint reserves th...
5.1.30 Requesting IT Support via Email
May 1, 2026
...al texts or direct messages for IT support unless it is a true emergency Always report suspicious emails or security concerns immediately to this inbox Using it@crosspoint.church helps us serve you better, maintain...
...forgotten, files can be permanently lost. This can impact ministry operations, reporting, and historical records. Reduced Collaboration Personal storage limits visibility. Teams may end up duplicating work or using outd...
...rk. Examples: Event planning documents Volunteer schedules and rosters Ministry reports and communications Teaching materials Storage Location: Ministry-designated SharePoint sites Key Expectations: Must be a...
5.1.25 What Should Not Be Stored Locally
May 1, 2026
...s folder, or hard drive). What Should Not Be Stored Locally Ministry documents, reports, or operational files Financial information or budget documents Member or donor data Emails or attachments containing sensitive info...
5.1.24 Clicked on a Bad Link
May 1, 2026
...ked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If there are any concerns after clicking the link, close the ap...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
...ages. Verify requests by contacting the sender through a known, trusted method. Report the message to IT or the Director of Operations immediately. When in doubt, do nothing until it is verified—phishing depends on quick...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
...nversations should remain appropriate, respectful, and aligned with our values. Report concerns immediately. If you believe confidential information has been shared improperly or accessed by an unauthorized party, notify...
...d not initiate If you receive an unexpected MFA prompt, deny it immediately and report it to IT Need Help? If you experience issues during setup, contact the IT Department for assistance.
5.1.18 Multi Factor Authentication (MFA)
May 1, 2026
...ver SMS when available) Do not attempt to bypass or disable MFA for convenience Report any suspicious login attempts or unauthorized access immediately Accountability Failure to enable or maintain MFA on required s...