Lost Personal Device
Aug 20, 2026
Lost Personal Device If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report i...
Use of Personal Devices for Work
Aug 20, 2026
Use of Personal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way t...
Personal Files on Work Computers
Aug 20, 2026
Personal Files on Work Computers Overview Work-issued computers are provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be ...
Event Technology Requests
Aug 20, 2026
Event Technology Requests To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with sufficient lead time. Wher...
Unauthorized Software Acquisition
Aug 20, 2026
Unauthorized Software Acquisition (Piracy) & Prohibited Tools To define, identify, and prohibit the use of unauthorized software acquisition methods—including torrenting, key generators, and related tools—across all ...
Technology Purchasing
Aug 20, 2026
Technology Purchasing Technology purchases at Crosspoint are handled with intentionality to ensure alignment, stewardship, and long-term support. This process protects both your ministry and the organization as a whole. ...
What Should Not Be Stored on Your Computer
Aug 20, 2026
What Should Not Be Stored on Your Computer To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard ...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...
Crosspoint Phone Directory
Aug 20, 2026
Crosspoint Phone Directory It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is missing so we can a...
Shared File Cleanup and Storage Maintenance
Aug 20, 2026
Shared File Cleanup and Storage Maintenance To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every thr...
Device Return Process
Aug 20, 2026
Device Return Process All borrowed laptops, devices, or equipment must be returned to the IT Department immediately upon completion of use. Any outdated or unused equipment—including computers, laptops, and copier/scanne...
Square Payment Terminal
Aug 20, 2026
Square Payment Terminal Purpose: Credit card payment processing. Each campus should have a handheld Square device. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
Copiers and Printers
Aug 20, 2026
Copiers and Personal Printers All copier and personal printer services for Crosspoint Church must go through the approved company used by Crosspoint. Copier Contracts and Agreements All copier contracts, leases, renewals...
Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
Multi-Factor Authentication (MFA)
Aug 20, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
Certificates of Insurance (COI) For Offsite Events, Rentals, and Private Property If your ministry event is off Crosspoint property , or you're renting a facility or equipment, you may need a Certificate of Insurance (CO...
Microsoft SharePoint
Aug 20, 2026
Microsoft SharePoint What is SharePoint? Microsoft SharePoint is a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management s...