5.1.1 AI Generated Guidelines
Apr 28, 2026
AI Usage Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Crosspoint Chu...
5.1.3 Video Footage Review and Access Guidelines
Apr 28, 2026
Video Footage Review and Access Guidelines To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of children, s...
5.1.4 Telephone System Support
May 1, 2026
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – ...
5.1.5 Personnel Files Storage Guidelines
May 1, 2026
Personnel Files Storage Guidelines Personnel files are strictly managed and maintained by the Human Resources department at Crosspoint. Under no circumstances should campuses, ministries, academies, or individual staff m...
5.1.6 Printing Issues
May 1, 2026
Printing Issues – Quick Troubleshooting Guide If your printer is not working, follow these steps: Turn off the printer Shut down your computer Turn the printer back on Start your computer back up If the issue is no...
5.1.7 Confidential Printing
May 1, 2026
Confidential Printing When printing confidential or sensitive materials, use heightened care—especially when using shared or public printers. Immediate Retrieval Required: Always go directly to the printer and pick up yo...
5.1.8 Large Print Jobs
May 1, 2026
Large Print Jobs At Crosspoint, we are committed to being good stewards of our resources. Printing should always be approached with intention and efficiency. When large print jobs are necessary: Minimize printing wheneve...
5.1.9 Phone Directory
May 1, 2026
Phone Directory – Remote Phone Book Access It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is mis...
5.1.10 Microsoft Teams
May 1, 2026
Microsoft Teams Overview Microsoft Teams is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries an...
5.1.11 Microsoft OneDrive
May 1, 2026
Microsoft OneDrive Microsoft OneDrive is our standard cloud storage platform used for saving, accessing, and sharing files across the organization. It allows you to securely store documents and access them from any devic...
5.1.12 Microsoft SharePoint
May 1, 2026
Microsoft SharePoint What is SharePoint? Microsoft SharePoint is a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management s...
5.1.13 Copiers and Printers
May 1, 2026
Copiers and Personal Printers All copier and personal printer services for Crosspoint Church must go through the approved company used by Crosspoint. Copier Contracts and Agreements All copier contracts, leases, renewals...
5.1.14 Password Management
May 1, 2026
Password Management All employees of Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard pla...
5.1.15 Device Return
May 1, 2026
Device Return & Equipment Disposal All borrowed laptops, devices, or equipment must be returned to the IT Department immediately upon completion of use. Any outdated or unused equipment—including computers, laptops, ...
5.1.16 Shared Device
May 1, 2026
Shared Device & File Cleanup To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every three months) ...
5.1.17 Personal Password Compromise
May 1, 2026
Personal Password Compromise If you suspect that any of your passwords have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Why Th...
5.1.18 Multi Factor Authentication (MFA)
May 1, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
Microsoft Office Multi-Factor Authentication (MFA) Setup Guide Using Microsoft Authenticator To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). ...
5.1.20 Personal Use of Crosspoint Email
May 1, 2026
Personal Use of Crosspoint Email Crosspoint email accounts are provided for ministry and organizational business only. Employees are strongly advised to maintain a separate personal email account for all personal matters...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
Confidentiality Expectations of Email Crosspoint Church Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversat...