AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Crosspoint Phone Directory
Aug 20, 2026
Crosspoint Phone Directory It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is missing so we can a...
IT Support Contacts
Aug 20, 2026
IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...
Mileage Reimbursement
Aug 20, 2026
Mileage Reimbursement Mileage reimbursement is available for staff and pastors who use their personal vehicle for approved ministry-related travel. Reimbursement is calculated using the current IRS standard mileage rate....
Receipt Documentation Requirements
Aug 20, 2026
Receipt Documentation Requirements Purpose: To ensure all financial transactions are properly documented, auditable, and compliant with accounting standards and IRS requirements. Requirements for All Receipts All expense...
Qualified Charitable Distributions (QCDs)
Aug 20, 2026
Qualified Charitable Distributions (QCDs) What is a QCD? A Qualified Charitable Distribution (QCD) is a direct transfer of funds from an Individual Retirement Account (IRA) to a qualified nonprofit organization, such as ...
Tithe and Offering Refund Policy
Aug 20, 2026
Tithe and Offering Refund Policy Purpose: To provide clear guidance on how Crosspoint handles requests for refunds related to tithes and offerings. Tithes and offerings are given as voluntary contributions to support the...
Cleaning Equipment Stewardship
Aug 20, 2026
Cleaning Equipment Stewardship Cleaning equipment is essential to maintaining safe, functional, and welcoming facilities across all Crosspoint campuses. Properly maintained equipment allows teams to clean effectively, pr...
Excess Furniture and Equipment: Removal Process
Aug 20, 2026
Excess Furniture and Equipment: Removal Process Any furniture or office décor purchased by Crosspoint Church—including desks, chairs, whiteboards, lamps, and similar items—remains the property of the church. These items ...
Burst Pipe Response
Aug 20, 2026
Burst Pipe Response Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Imme...
Before Hurricane Season: March and April
Aug 20, 2026
Before Hurricane Season: March and April Each campus should complete the following annually: Campus Readiness Assign a Hurricane Response Team with primary and backup contacts Identify who returns immediately after a sto...
Hurricane Categories, Staff Levels, and Communication Base Communications Base The Central Offices will serve as the primary Communications Base for Category 1–3 hurricanes , whether the forecast indicates a direct or in...
Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Video Footage Review and Access Guidelines
Aug 20, 2026
Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...