Requesting IT Support via Email
Aug 20, 2026
...equesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and res...
Event Technology Requests
Aug 20, 2026
...ps or playback devices Projectors or visual equipment If you are unsure whether your need qualifies, it is best to submit the request for review. When to Submit a Request Requests should be submitted at least 7–10...
Unauthorized Software Acquisition
Aug 20, 2026
...To define, identify, and prohibit the use of unauthorized software acquisition methods—including torrenting, key generators, and related tools—across all organizational systems and devices. Why This Matters Unauthorized...
Recognizing Phishing Attempts
Aug 20, 2026
...us messages. Verify requests by contacting the sender through a known, trusted method. Report the message to IT or the Director of Operations immediately. When in doubt, do nothing until it is verified—phishing depends o...
Technology Purchasing
Aug 20, 2026
...nable, secure, and aligned with the broader mission of Crosspoint. If unsur e whether something qualifies as a technology purchase, it’s always best to ask before moving forward.
Technology: What Not to Do
Aug 20, 2026
...tc.) must never be sent without proper safeguards. Always use approved, secure methods and confirm the recipient. 5. Do Not Grant System Access Without Approval Access to systems, files, or platforms must go through the...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Clicked a Suspicious Link: What to Do
Aug 20, 2026
...: The email, text, or website where the link appeared The time you clicked it Whether you entered any information Whether anything downloaded or opened Reporting quickly is always the right step. IT would rather re...
...ext” when prompted to begin MFA setup Choose “Mobile app” as your verification method Select “Receive notifications for verification” Step 4: Connect the Authenticator App Open the Microsoft Authenticator app on your pho...
IT Support Contacts
Aug 20, 2026
IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...
2026-2027 Budget Planning Schedule
Aug 20, 2026
2026-2027 Budget Planning Schedule Questions or more information Contact the Director of Operations at ccate@crosspoint.church For accounting worksheet or journal-entry questions, contact the Accountant at jusmith@crossp...
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Cryptocurrency Policy
Aug 20, 2026
...t or donation at this time. This includes, but is not limited to: Bitcoin (BTC) Ethereum (ETH) Any other digital or blockchain-based currencies Rationale: Ensures financial transparency and consistency in accountin...
Tithe and Offering Refund Policy
Aug 20, 2026
...be made with explicit approval from the Lead Pastor and legal counsel. Refund Method Requirements Any approved refund must be issued in the same form as the original payment. Credit card donations must be refunded back...
Financial Whistleblowing and Misuse of Funds
Aug 20, 2026
...ng Misuse of Funds If you observe or suspect any misappropriation, misuse, or unethical handling of funds, it is imperative that you report it immediately. Concerns should be directed to one of the following: Accountant...
Restricted vs. Unrestricted Accounts
Aug 20, 2026
...ately in the accounting system. Misuse of restricted funds can create legal and ethical issues. Example: A donor gives funds specifically for a ministry project—those funds stay tied to that purpose. Unrestricted...
...g tax exemption All transactions must be trackable through an approved payment method (church card or check) Failure to follow this policy may result in denial of reimbursement. General Guidelines Personal funds may be u...
Approved Payment Methods for Tax-Exempt Church Purchases The following payment methods are approved for church purchases: Church credit card Church check ACH or approved vendor payment The following payments are NO...
...ntability Protection against misuse or misappropriation of funds Alignment with ethical and fiduciary standards Any violation of this policy will be subject to review and may result in disciplinary action, up to an...
Cleaning Equipment Stewardship
Aug 20, 2026
...ife expectancy of building materials. For this reason, all cleaning equipment—whether owned by Crosspoint or used by vendors on Crosspoint property—must be properly maintained, cleaned, and stored. 1. Equipment Covered U...