5.1.30 Requesting IT Support via Email
May 1, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at it@crosspoint.church. This ensures your request is properly tracked, prioritized, and resolved i...
Personal Files vs. Ministry Files vs. Organizational Records To clearly define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational and legal...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
Confidentiality Expectations of Email Crosspoint Church Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversat...
Microsoft Office Multi-Factor Authentication (MFA) Setup Guide Using Microsoft Authenticator To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). ...
5.1.12 Microsoft SharePoint
May 1, 2026
Microsoft SharePoint What is SharePoint? Microsoft SharePoint is a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management s...
5.1.11 Microsoft OneDrive
May 1, 2026
Microsoft OneDrive Microsoft OneDrive is our standard cloud storage platform used for saving, accessing, and sharing files across the organization. It allows you to securely store documents and access them from any devic...
5.1.6 Printing Issues
May 1, 2026
Printing Issues – Quick Troubleshooting Guide If your printer is not working, follow these steps: Turn off the printer Shut down your computer Turn the printer back on Start your computer back up If the issue is no...
5.1.5 Personnel Files Storage Guidelines
May 1, 2026
Personnel Files Storage Guidelines Personnel files are strictly managed and maintained by the Human Resources department at Crosspoint. Under no circumstances should campuses, ministries, academies, or individual staff m...
5.1.4 Telephone System Support
May 1, 2026
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – ...
Crosspoint Furniture and Equipment (Excess or Removal) Any furniture or office décor purchased by Crosspoint Church—including desks, chairs, whiteboards, lamps, and similar items—remains the property of the church. These...
6.1.5 Risk Management Plan
May 1, 2026
Risk Management Guidelines to protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaining ...
6.1.6 Campus Winterization SOP
Apr 28, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
5.1.3 Video Footage Review and Access Guidelines
Apr 28, 2026
Video Footage Review and Access Guidelines To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of children, s...
5.1.1 AI Generated Guidelines
Apr 28, 2026
AI Usage Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Crosspoint Chu...
6.1.2 Cleaning Equipment Steardship
Apr 28, 2026
Cleaning Equipment Stewardship Cleaning equipment is essential to maintaining safe, functional, and welcoming facilities across all Crosspoint campuses. Properly maintained equipment allows teams to clean effectively, pr...
7.1.1 Subpoena Handling
Apr 28, 2026
Subpoena Handling – Any subpoena received by Crosspoint Church, including its campuses, ministries, academies, or Bargain Box, must be handled with care and immediately escalated. What to Do Submit the subpoena immediate...
4.5.2 Cash & Check Handling (Weekday)
Apr 28, 2026
Cash & Check Handling (Weekday) Cash and check donations or payments received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campu...
4.5.3 Cash Handling Procedures
Apr 28, 2026
Cash Handling Procedures Purpose To ensure all cash and check handling across Crosspoint Church is conducted with integrity, accountability, and consistency. Proper handling reflects stewardship, protects staff, and main...
4.5.4 Confidentiality of Tithes and Offerings
Apr 28, 2026
Confidentiality of Tithes and Offerings All financial records related to tithes, offerings, and donor giving are strictly confidential. Access to this information is limited to authorized personnel only and must be handl...
4.5.7 End of Year Giving Statements
Apr 28, 2026
End-of-Year Giving Statements End-of-year giving statements provide donors with an official record of their contributions for the calendar year. These statements are used for personal recordkeeping and tax reporting purp...