5.1.18 Multi Factor Authentication (MFA)
May 1, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
5.1.17 Personal Password Compromise
May 1, 2026
Personal Password Compromise If you suspect that any of your passwords have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Why Th...
5.1.16 Shared Device
May 1, 2026
Shared Device & File Cleanup To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every three months) ...
5.1.15 Device Return
May 1, 2026
Device Return & Equipment Disposal All borrowed laptops, devices, or equipment must be returned to the IT Department immediately upon completion of use. Any outdated or unused equipment—including computers, laptops, ...
5.1.14 Password Management
May 1, 2026
Password Management All employees of Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard pla...
5.1.13 Copiers and Printers
May 1, 2026
Copiers and Personal Printers All copier and personal printer services for Crosspoint Church must go through the approved company used by Crosspoint. Copier Contracts and Agreements All copier contracts, leases, renewals...
5.1.12 Microsoft SharePoint
May 1, 2026
Microsoft SharePoint What is SharePoint? Microsoft SharePoint is a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management s...
5.1.11 Microsoft OneDrive
May 1, 2026
Microsoft OneDrive Microsoft OneDrive is our standard cloud storage platform used for saving, accessing, and sharing files across the organization. It allows you to securely store documents and access them from any devic...
5.1.10 Microsoft Teams
May 1, 2026
Microsoft Teams Overview Microsoft Teams is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries an...
5.1.9 Phone Directory
May 1, 2026
Phone Directory – Remote Phone Book Access It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is mis...
5.1.8 Large Print Jobs
May 1, 2026
Large Print Jobs At Crosspoint, we are committed to being good stewards of our resources. Printing should always be approached with intention and efficiency. When large print jobs are necessary: Minimize printing wheneve...
5.1.7 Confidential Printing
May 1, 2026
Confidential Printing When printing confidential or sensitive materials, use heightened care—especially when using shared or public printers. Immediate Retrieval Required: Always go directly to the printer and pick up yo...
5.1.6 Printing Issues
May 1, 2026
Printing Issues – Quick Troubleshooting Guide If your printer is not working, follow these steps: Turn off the printer Shut down your computer Turn the printer back on Start your computer back up If the issue is no...
5.1.5 Personnel Files Storage Guidelines
May 1, 2026
Personnel Files Storage Guidelines Personnel files are strictly managed and maintained by the Human Resources department at Crosspoint. Under no circumstances should campuses, ministries, academies, or individual staff m...
5.1.4 Telephone System Support
May 1, 2026
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – ...
Shelby Financials Login System for New Employees For new employees who need access to the Shelby Financial Systems, contact the Accountant. Shelby access will be coordinated through the Operations Team to ensure the corr...
Crosspoint Furniture and Equipment (Excess or Removal) Any furniture or office décor purchased by Crosspoint Church—including desks, chairs, whiteboards, lamps, and similar items—remains the property of the church. These...
6.1.5 Risk Management Plan
May 1, 2026
Risk Management Guidelines to protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaining ...
6.1.6 Campus Winterization SOP
Apr 28, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
5.1.3 Video Footage Review and Access Guidelines
Apr 28, 2026
Video Footage Review and Access Guidelines To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of children, s...