Search: system of record

Software Platforms Aug 20, 2026

Software Platforms The following software platforms are used across Crosspoint Church to support ministry, operations, finance, communications, human resources, and campus administration. Each platform has a dedicated Kn...

HR Systems and Employee Resources Aug 20, 2026

HR Systems and Employee Resources Benefits (Ease): https://crosspoint.ease.com (use your personal email) Time Off Requests: https://crosspoint.church/forms/leaverequest/ Time Clock: https://timeclock.crosspoint.church/ap...

ShelbyNext Membership Aug 20, 2026

ShelbyNext Membership (Church Management System – ChMS) Website: https://mycrosspoint.shelbynextchms.com Purpose: Primary church database for members, attendance, groups, serving, giving, email, and text communication. C...

Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments Aug 20, 2026

Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...

Church Management Database: What It Is and What It Is Not Aug 20, 2026

...t supports ministry, communication, and operational consistency. What It Is The system of record for: People and household information Giving and contribution tracking Attendance and engagement Volunteer and team managem...

ShelbyNext Financials Access for New Employees Aug 20, 2026

ShelbyNext Financials Access for New Employees For new employees who need access to the Shelby Financial Systems, contact the Accountant. Shelby access will be coordinated through the Operations Team to ensure the correc...

Tithe and Offering Refund Policy Aug 20, 2026

Tithe and Offering Refund Policy Purpose: To provide clear guidance on how Crosspoint handles requests for refunds related to tithes and offerings. Tithes and offerings are given as voluntary contributions to support the...

Introducing the Crosspoint Accounting Team Aug 20, 2026

Introducing the Crosspoint Accounting Team Director of Operations – Christopher Cate – ccate@crosspoint.church Accountant – Justin Smith (CPA) – jusmith@crosspoint.church Accounts Payable (invoices and bills) – adon...

Restricted vs. Unrestricted Accounts Aug 20, 2026

Restricted vs. Unrestricted Accounts Understanding the difference between restricted and unrestricted funds is critical for proper stewardship, compliance, and financial reporting. Every dollar given must be handled acco...

Reimbursement for Personal Funds Used for Church Purchases Aug 20, 2026

Reimbursement for Personal Funds Used for Church Purchases Reimbursement is intended for situations where personal funds are used to cover approved ministry or operational expenses on behalf of Crosspoint Church. The goa...

Cleaning Equipment Stewardship Aug 20, 2026

Cleaning Equipment Stewardship Cleaning equipment is essential to maintaining safe, functional, and welcoming facilities across all Crosspoint campuses. Properly maintained equipment allows teams to clean effectively, pr...

Burst Pipe Response Aug 20, 2026

Burst Pipe Response Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Imme...

Campus Winterization SOP Aug 20, 2026

Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...

What Operations Team Is – and What Operations Is Not Aug 20, 2026

What Operations Team Is – and What Operations Is Not Clear expectations help the church operate effectively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or re...

Operations Vision and Purpose Aug 20, 2026

Operations Team Purpose The Operations Team serves the ministries of Crosspoint by stewarding the systems, resources, and environments that allow ministry to flourish. Through leadership in areas such as · &nb...

Operations Team Organizational Structure Aug 20, 2026

Operations Teams Organizational Structure The Operations Team and Human ResourcesTeam work together to support the organizational health and effectiveness of Crosspoint. Operations Responsible for the systems, infrastruc...

Social Media Accounts Aug 20, 2026

Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...

Understanding Copyright & Proper Use of Content Why This Matters Every piece of music, image, article, or resource someone creates is automatically protected by copyright. That means the creator controls how it is us...

Video Footage Review and Access Guidelines Aug 20, 2026

Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...

Client Intake Guidelines Aug 20, 2026

Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...