5.1.38 Website Update Requests
May 1, 2026
Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...
5.1.37 Social Media Accounts
May 1, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
5.1.36 Software Purchase
May 1, 2026
Software Purchase & Budget Approval Before purchasing or signing up for any software—especially paid tools—it’s important to ensure alignment, security, and proper stewardship of resources. What to Do First Confirm b...
5.1.35 Software Approval Process
May 1, 2026
Software Approval Process – What You Need to Know To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use—especially before any purchase is made. Do Not Sig...
5.1.34 Lost Personal Device
May 1, 2026
Lost Personal Device – What to Do If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information...
Security Expectations for Personal Devices Personal devices (phones, tablets, laptops) may occasionally be used to access Crosspoint systems. While this provides flexibility, it also introduces risk. This article outline...
5.1.32 Use of Personal Devices for Work
May 1, 2026
Use of Personal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way t...
5.1.31 Who to Contact for IT Issues
May 1, 2026
Who to Contact for IT Issues When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact ...
5.1.30 Requesting IT Support via Email
May 1, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at it@crosspoint.church. This ensures your request is properly tracked, prioritized, and resolved i...
Why Files Should Not Be Stored Only in Personal Drives Overview Storing files only in a personal drive (such as a personal OneDrive, Dropbox, iCloud, or Google Drive) creates risk for both the individual and Crosspoint C...
5.1.28 When an Employee Leaves
May 1, 2026
When an Employee Leaves: Document Ownership & Access All documents, files, and materials created, received, or stored in the course of employment at Crosspoint Church are considered organizational property. These ite...
5.1.27 Personal Files on Work Computers
May 1, 2026
Personal Files on Work Computers Overview Work-issued computers are provided to support the mission and operations of Crosspoint Church. While limited personal file storage may occur, it is not recommended and should be ...
Personal Files vs. Ministry Files vs. Organizational Records To clearly define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational and legal...
5.1.25 What Should Not Be Stored Locally
May 1, 2026
What Should Not Be Stored Locally To protect the integrity, security, and accessibility of Crosspoint Church data, employees should not store files locally on their computers (desktop, downloads folder, or hard drive). W...
5.1.24 Clicked on a Bad Link
May 1, 2026
Clicked on a Bad Link If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If there are any c...
5.1.23 Recognizing Phishing Attempts
May 1, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
5.1.22 Email Signatures
May 1, 2026
Email Signatures Overview All staff are required to use a professional email signature to ensure consistency and clear communication. Why It Matters Represents Crosspoint Church professionally Clearly identifies who you ...
5.1.21 Confidentiality Expectations of Email
May 1, 2026
Confidentiality Expectations of Email Crosspoint Church Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversat...
5.1.20 Personal Use of Crosspoint Email
May 1, 2026
Personal Use of Crosspoint Email Crosspoint email accounts are provided for ministry and organizational business only. Employees are strongly advised to maintain a separate personal email account for all personal matters...
Microsoft Office Multi-Factor Authentication (MFA) Setup Guide Using Microsoft Authenticator To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). ...