Microsoft Teams
Aug 20, 2026
Microsoft Teams Overview Microsoft Teams is Crosspoint’s primary platform for internal communication and collaboration. It is used for chat, video meetings, file sharing, and team-based conversations across ministries an...
Lost Personal Device
Aug 20, 2026
Lost Personal Device If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report i...
Use of Personal Devices for Work
Aug 20, 2026
Use of Personal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way t...
Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Email Signatures
Aug 20, 2026
Email Signatures Overview All staff are required to use a professional email signature to ensure consistency and clear communication. Why It Matters Represents Crosspoint Church professionally Clearly identifies who you ...
Event Technology Requests
Aug 20, 2026
Event Technology Requests To ensure every event is supported with excellence and consistency, all technology-related requests must be coordinated through the appropriate team and submitted with sufficient lead time. Wher...
Unauthorized Software Acquisition
Aug 20, 2026
Unauthorized Software Acquisition (Piracy) & Prohibited Tools To define, identify, and prohibit the use of unauthorized software acquisition methods—including torrenting, key generators, and related tools—across all ...
Recognizing Phishing Attempts
Aug 20, 2026
Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
Crosspoint Phone Directory
Aug 20, 2026
...has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is missing so we can address it promptly. How to Acc...
Crosspoint Mobile App
Aug 20, 2026
Crosspoint Mobile App Managed through Subsplash. Contacts: Marion Taylor Campus Administrators Mobile Apps Apple: https://itunes.apple.com//app/id1455874773?mt=8&uo=4 Android: https://play.google.com/store/apps/detai...
Software Platforms
Aug 20, 2026
Software Platforms The following software platforms are used across Crosspoint Church to support ministry, operations, finance, communications, human resources, and campus administration. Each platform has a dedicated Kn...
Church Management Database: What It Is and What It Is Not The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, c...
Directional Leadership Team (DLT) – Role and Responsibility The Directional Leadership Team provides strategic direction and leadership for the operations and ministries of Crosspoint Church. This team ensures that all a...
Social Media Accounts
Aug 20, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
Understanding Copyright
Aug 20, 2026
Understanding Copyright & Proper Use of Content Why This Matters Every piece of music, image, article, or resource someone creates is automatically protected by copyright. That means the creator controls how it is us...
AED Supplies and Maintenance
Aug 20, 2026
AED Supplies and Maintenance To help ensure all Automated External Defibrillators (AEDs) across Crosspoint Church remain properly maintained and ready for use, all AED-related supplies and service needs will be coordinat...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...