Equipment Checkout
Aug 20, 2026
Equipment Checkout From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remains available and in good...
Requesting IT Support via Email
Aug 20, 2026
Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Subpoena Handling
Aug 20, 2026
Subpoena Handling Any subpoena received by Crosspoint Church, including its campuses, ministries, academies, or Bargain Box, must be handled with care and immediately escalated. What to Do Submit the subpoena immediately...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Non-Owned Auto Driving Process (HNOA) (Volunteers ONLY) Our Hired & Non-Owned Auto (HNOA) insurance requires us to verify every driver's personal insurance and driving record before they drive on behalf of Crosspoint...
Background Check FAQ
Aug 20, 2026
Background Check FAQ Can we change the authorization form? No. The wording is required by Protect My Ministry and is designed to comply with federal laws, including the Fair Credit Reporting Act (FCRA). Why does it say '...
Weekday Cash and Check Handling
Aug 20, 2026
Weekday Cash and Check Handling Cash and check donations or payments received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campus mu...
End-of-Year Giving Statements
Aug 20, 2026
End-of-Year Giving Statements End-of-year giving statements provide donors with an official record of their contributions for the calendar year. These statements are used for personal recordkeeping and tax reporting purp...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Understanding Our Tax-Exempt Status
Aug 8, 2026
Understanding Our Tax-Exempt Status Crosspoint Church operates as a tax-exempt organization under IRS 501(c)(3) guidelines. This status provides significant financial and legal benefits, but it also requires strict compl...
Stock Donations
Aug 8, 2026
Stock Donations Crosspoint Church accepts stock donations throughout the year. Donating appreciated securities can be a tax-efficient way for donors to support the mission. Key Guidelines Stock donations are accepted yea...
Cash Handling Procedures
Aug 8, 2026
Cash Handling Procedures Purpose To ensure all cash and check handling across Crosspoint Church is conducted with integrity, accountability, and consistency. Proper handling reflects stewardship, protects staff, and main...
HIPAA Notice Acknowledgement
Aug 8, 2026
HIPAA notice Acknowledgement THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Crosspoint Counseling (the “Pract...
When an Employee Leaves
Aug 8, 2026
When an Employee Leaves: Document Ownership & Access All documents, files, and materials created, received, or stored in the course of employment at Crosspoint Church are considered organizational property. These ite...
Vehicle Usage Guidelines
Aug 8, 2026
VEHICLE Usage Guidelines Purpose and Scope: This guideline governs the use of all vehicles—owned, rented, or chartered—used for Crosspoint Church activities. Its purpose is to ensure safe operations, proper stewardship o...