...s: Individual Counseling Anxiety Depression Trauma Life Transition Issues Anger Management Addiction Couples Counseling Communication Intimacy Conflict Management Betrayal Relational Dynamics Family Counseling Com...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...ented and followed to ensure accuracy, accountability, and timely revenue cycle management. The following processes apply to all insurance claims. 1. Claim Submission Workflow Client insurance eligibility and benefits ar...
Church Management Database (What It Is and What It Is Not) The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry,...
5.1.37 Social Media Accounts
May 1, 2026
...onventions Be accessible beyond a single individual Central Oversight and Management All ministry social media accounts must be: Connected to Crosspoint’s systems and platforms Registered with and visible to the Cr...
5.1.34 Lost Personal Device
May 1, 2026
...ity settings) 3. Remote protection (if enabled) If your device has remote management or tracking enabled: Initiate a remote lock or wipe Mark the device as lost through services like Apple Find My, Google Find My D...
...n certain situations, IT may require additional controls (such as mobile device management or remote wipe capability) for continued access. Separation of Personal and Church Data Keep personal and church-related activiti...
5.1.27 Personal Files on Work Computers
May 1, 2026
...protects: The integrity and security of Crosspoint systems Compliance with data management standards A smooth and efficient transition during role changes or separation Need Approval or Assistance? For questions ab...
5.1.16 Shared Device
May 1, 2026
...ed Organize remaining files for clarity and accessibility Consistent file management supports better system performance, reduces storage costs, and ensures critical information remains accessible and secure.
5.1.14 Password Management
May 1, 2026
Password Management All employees of Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard pla...
5.1.12 Microsoft SharePoint
May 1, 2026
...ize, share, and access files from any device. It serves as our central document management system, ensuring that teams are working from the most current and accurate information. What SharePoint Is Used For Document Stor...
5.1.5 Personnel Files Storage Guidelines
May 1, 2026
...n Compliance with legal and regulatory requirements Centralized, secure records management All personnel documentation must be submitted to and retained by HR. If you currently have personnel-related files stored l...
6.1.5 Risk Management Plan
May 1, 2026
Risk Management Guidelines to protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaining...
5.1.3 Video Footage Review and Access Guidelines
Apr 28, 2026
...olated. Save the isolated clip to secure storage or archive it within the video management system. Label the file with the child’s first and last name and the date of the incident. Restrictions Video footage is confident...
5.1.1 AI Generated Guidelines
Apr 28, 2026
...ector of Operations and approve by IT. This includes tools connected to: Church Management Software / Member databases / Giving platforms / Email systems / Internal documents Approval will be requested through IT. 4. Ver...
4.5.12 Refund Guidelines (Tuition, Food, Trips (missionsyouth), Bargain Box, Other Payments)
Apr 28, 2026
...tection against fraud and misappropriation of funds Accurate and auditable cash management practices This policy safeguards both the organization and its donors by maintaining integrity and accountability in all financia...
4.3.4 Paying Bills (Accounts Payable Process)
Apr 27, 2026
...es: Better control over subscriptions Visibility into recurring expenses Easier management of vendor billing Responsibilities Ensure all invoices are submitted promptly and accurately Confirm proper approval before...
4.3.2 Stewardship of Unused Budget Funds
Apr 27, 2026
...inistry impact across campuses. This approach ensures that wise financial management at every campus contributes directly to the long-term health and sustainability of the church as a whole. Stewardship is a shared...
2.5 Finance Team – Role and Responsibility
Apr 27, 2026
...alignment with the mission of the church. Core Responsibilities Development and management of the annual budget Oversight of all income, including tithes, offerings, and other contributions Monitoring and management of e...
2.4 Personnel Team – Role and Responsibility
Apr 27, 2026
...aff Ongoing coaching, development, and employee support Guidance on performance management and employee relations Ensuring compliance with employment policies and procedures The Personnel Team exists to create a he...
2.3 Trustees – Role and Responsibility
Apr 27, 2026
...d physical property Stewardship of facilities-related risk and safety standards Management and review of general liability insurance coverage Ensuring campuses operate in a safe and compliant manner Trustees functi...