Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...

Directional Leadership Team (DLT) – Role and Responsibility The Directional Leadership Team provides strategic direction and leadership for the operations and ministries of Crosspoint Church. This team ensures that all a...

Crosspoint Academies Board – Role and Responsibility The Crosspoint Academies Board provides oversight and governance for Crosspoint’s academies (preschools). This board ensures that each academy operates with excellence...

Operations Teams Organizational Structure The Operations Team and Human ResourcesTeam work together to support the organizational health and effectiveness of Crosspoint. Operations Responsible for the systems, infrastruc...

Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...

Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...

...dance on performance management and employee relations Ensuring compliance with employment policies and procedures  The Personnel Team exists to create a healthy, aligned, and well-supported staff culture across all...

Finance Team – Role and Responsibility The Finance Team is responsible for the financial stewardship of Crosspoint Church. This includes overseeing all financial activity to ensure integrity, accountability, and alignmen...

Personal Use of Crosspoint Email Crosspoint email accounts are provided for ministry and organizational business only. Employees are strongly advised to maintain a separate personal email account for all personal matters...

When an Employee Leaves: Document Ownership & Access All documents, files, and materials created, received, or stored in the course of employment at Crosspoint Church are considered organizational property. These ite...