Campus Winterization SOP
Aug 20, 2026
Campus Winterization (Freeze Protection) To standardize winterization of irrigation, sprinkler, and exterior water fixtures across all Crosspoint campuses, reducing risk of freeze-related damage, service disruption, and ...
Subpoena Handling
Aug 20, 2026
Subpoena Handling Any subpoena received by Crosspoint Church, including its campuses, ministries, academies, or Bargain Box, must be handled with care and immediately escalated. What to Do Submit the subpoena immediately...
Directional Leadership Team (DLT) – Role and Responsibility The Directional Leadership Team provides strategic direction and leadership for the operations and ministries of Crosspoint Church. This team ensures that all a...
Crosspoint Academies Board – Role and Responsibility
Aug 20, 2026
Crosspoint Academies Board – Role and Responsibility The Crosspoint Academies Board provides oversight and governance for Crosspoint’s academies (preschools). This board ensures that each academy operates with excellence...
What Operations Team Is – and What Operations Is Not
Aug 20, 2026
What Operations Team Is – and What Operations Is Not Clear expectations help the church operate effectively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or re...
Operations Vision and Purpose
Aug 20, 2026
Operations Team Purpose The Operations Team serves the ministries of Crosspoint by stewarding the systems, resources, and environments that allow ministry to flourish. Through leadership in areas such as · &nb...
Operations Team Organizational Structure
Aug 20, 2026
Operations Teams Organizational Structure The Operations Team and Human ResourcesTeam work together to support the organizational health and effectiveness of Crosspoint. Operations Responsible for the systems, infrastruc...
Social Media Accounts
Aug 20, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
Understanding Copyright
Aug 20, 2026
Understanding Copyright & Proper Use of Content Why This Matters Every piece of music, image, article, or resource someone creates is automatically protected by copyright. That means the creator controls how it is us...
AED Supplies and Maintenance
Aug 20, 2026
AED Supplies and Maintenance To help ensure all Automated External Defibrillators (AEDs) across Crosspoint Church remain properly maintained and ready for use, all AED-related supplies and service needs will be coordinat...
Video Footage Review and Access Guidelines
Aug 20, 2026
Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...
Incident Reports for Injuries and Accidents
Aug 20, 2026
Click link below for digital copy. Incident, Accident, & Occurrence Report Questions or more information Contact the Director of Operations at ccate@crosspoint.church
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Non-Owned Auto Driving Process (HNOA) (Volunteers ONLY) Our Hired & Non-Owned Auto (HNOA) insurance requires us to verify every driver's personal insurance and driving record before they drive on behalf of Crosspoint...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...
Food Handling Training
Aug 20, 2026
Food Handling Training Crosspoint Church is committed to providing a safe environment whenever food is prepared, served, or distributed on our campuses. Any campus that operates a kitchen or regularly prepares food must ...