Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...
Cryptocurrency Policy
Aug 20, 2026
Cryptocurrency Policy Crosspoint does not accept cryptocurrency as a form of payment or donation at this time. This includes, but is not limited to: Bitcoin (BTC) Ethereum (ETH) Any other digital or blockchain-based curr...
Church Management Database: What It Is and What It Is Not The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, c...
Before Hurricane Season: March and April
Aug 20, 2026
Before Hurricane Season: March and April Each campus should complete the following annually: Campus Readiness Assign a Hurricane Response Team with primary and backup contacts Identify who returns immediately after a sto...
Video Footage Review and Access Guidelines
Aug 20, 2026
Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...
Microsoft 365
Aug 20, 2026
Microsoft 365 Portal: https://portal.office.com Purpose: Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and OneDrive. Email Format: firstname.lastname@crosspoint.church Questions or more information Contact IT Supp...
501(c)(3) Tax-Exempt Status – Global Methodist Church (GMC) Crosspoint Church operates under the tax-exempt status granted through the Global Methodist Church (GMC). This designation classifies the church as a 501(c)(3) ...
Telephone System Support
Aug 8, 2026
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – ...
Security Expectations for Personal Devices
Aug 8, 2026
Security Expectations for Personal Devices Personal devices (phones, tablets, laptops) may occasionally be used to access Crosspoint systems. While this provides flexibility, it also introduces risk. This article outline...
Finance Team – Role and Responsibility
Aug 8, 2026
Finance Team – Role and Responsibility The Finance Team is responsible for the financial stewardship of Crosspoint Church. This includes overseeing all financial activity to ensure integrity, accountability, and alignmen...
Personal Use of Crosspoint Email
Aug 8, 2026
Personal Use of Crosspoint Email Crosspoint email accounts are provided for ministry and organizational business only. Employees are strongly advised to maintain a separate personal email account for all personal matters...
Cybersecurity Incident Reporting
Aug 8, 2026
Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...
When an Employee Leaves
Aug 8, 2026
When an Employee Leaves: Document Ownership & Access All documents, files, and materials created, received, or stored in the course of employment at Crosspoint Church are considered organizational property. These ite...
Vehicle Usage Guidelines
Aug 8, 2026
VEHICLE Usage Guidelines Purpose and Scope: This guideline governs the use of all vehicles—owned, rented, or chartered—used for Crosspoint Church activities. Its purpose is to ensure safe operations, proper stewardship o...