Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Software Approval Process
Aug 20, 2026
Software Approval Process Purpose: To protect Crosspoint’s data, systems, and financial stewardship, all software must be reviewed and approved before use, especially before any purchase is made. Do Not Sign Up for Rando...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
IT Support Contacts
Aug 20, 2026
IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...
Budgeting Process Overview
Aug 20, 2026
Budgeting Process Overview Fiscal Year The fiscal year runs from July 1 to June 30. Budget Timeline The annual budgeting process follows a structured timeline to ensure proper planning, review, and approval: January – Bu...
Reimbursement for Personal Funds Used for Church Purchases Reimbursement is intended for situations where personal funds are used to cover approved ministry or operational expenses on behalf of Crosspoint Church. The goa...
Directional Leadership Team (DLT) – Role and Responsibility The Directional Leadership Team provides strategic direction and leadership for the operations and ministries of Crosspoint Church. This team ensures that all a...
Crosspoint Academies Board – Role and Responsibility
Aug 20, 2026
Crosspoint Academies Board – Role and Responsibility The Crosspoint Academies Board provides oversight and governance for Crosspoint’s academies (preschools). This board ensures that each academy operates with excellence...
Social Media Accounts
Aug 20, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Emergency Mental Health Crisis
Aug 20, 2026
https://elakeviewcenter.org/crisis-and-emergency-care/
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Operations Team Core Responsibilities
Aug 20, 2026
The Operations Team oversees and supports the essential functions that allow every campus and ministry of Crosspoint to operate effectively and responsibly. Financial Stewardship Accounting and financial management Budge...
Purchase Approval Authority
Aug 8, 2026
Purchase Approval Authority All ministries and departments are expected to operate within their approved budgets. Purchases within budget may be approved at the ministry or department level. Any expense that exceeds the ...
Crosspoint Counseling Center Board – Role and Responsibility The Crosspoint Counseling Center Board provides oversight and governance for the Crosspoint Counseling Center. This board ensures that the counseling center op...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...