5.1.45 Unauthorized Software Acquisition
May 4, 2026
...software” “Nulled software” (common in CMS/plugins like WordPress themes) “Lifetime activated” “Pre-cracked” Cybersecurity Risks Pirated software is one of the highest-risk entry points for: Rans...
11.0.6 HIPPA Notice Acknowledgement
May 1, 2026
...your PHI has been shared. You can ask for a list, called an accounting, of the times your health information has been shared. You can receive one accounting every 12 months at no charge, but you may be charged a reasona...
...Services denied by the insurance carrier All applicable amounts are due at the time of service unless prior arrangements have been approved. Usual and Customary Rates All claims are submitted using the Center’s Usual an...
11.0.1 Client Intake Guidelines
May 1, 2026
...the first clinical session. 1. Standard Procedure Initial Client Contact At the time of initial contact, collect the following basic information: Client name Phone number Email address Preferred clinician or service loca...
11.0.2 Insurance Billing Guidelines
May 1, 2026
...procedures are documented and followed to ensure accuracy, accountability, and timely revenue cycle management. The following processes apply to all insurance claims. 1. Claim Submission Workflow Client insurance eligib...
4.5.5 Cryptocurrency Policy
May 1, 2026
...sspoint does not accept cryptocurrency as a form of payment or donation at this time. This includes, but is not limited to: Bitcoin (BTC) Ethereum (ETH) Any other digital or blockchain-based currencies Rationale: E...
6.1.3 Contracts, Leases, and Agreements
May 1, 2026
...t least 7–10 business days in advance whenever possible. Important Notes Review timelines vary based on the complexity and length of the agreement. Some documents may take several days to review. Plan ahead—do not wait u...
6.1.9 OSHA
May 1, 2026
...mpus leadership Escalate urgent concerns directly to the Director of Operations Timely reporting helps prevent incidents and protects everyone on our campuses. Bottom Line Whether required by law or not, Crosspoint is co...
6.1.8 Busted Pipes
May 1, 2026
...to Do Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Immediate Action...
6.1.7 Service Animals
May 1, 2026
Service Animals – What You Should Know From time to time, you may encounter individuals who bring animals to church. Understanding the difference between service animals and other animals helps us respond appropriately a...
...d. What to Do 1. Gather Information Company name, address, phone Event date and time Event agreement (including insurance requirements) 2. Submit Request Send details to Director of Operations Timing Submit at leas...
...ions holds the responsibility to make the final call to ensure a consistent and timely response across all locations. Once a decision is made, communication will be distributed promptly through approved channels.
5.1.41 Equipment Checkout
May 1, 2026
Equipment Checkout – What You Need to Know From time to time, you may need to use shared technology equipment for ministry or events. This article outlines how to properly check out, use, and return equipment so it remai...
5.1.40 Technology Purchasing
May 1, 2026
...ng: Lack of IT support Security risks Compatibility issues Increased costs over time For this reason: Do not independently purchase technology items Do not sign up for paid software without approval Always route re...
5.1.39 Event Technology Requests
May 1, 2026
...be coordinated through the appropriate team and submitted with sufficient lead time. Where Requests Go All event technology requests are managed through the Niceville Campus Contemporary Worship Leader and their team. T...
5.1.38 Website Update Requests
May 1, 2026
Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...
5.1.35 Software Approval Process
May 1, 2026
...initiated without approval. This includes: Monthly or annual subscriptions One-time software purchases “Free trials” that require a credit card Why This Matters Protects sensitive church and member data Ensures co...
5.1.32 Use of Personal Devices for Work
May 1, 2026
Use of Personal Devices for Work Overview At times, employees may need to access Crosspoint systems using a personal device (phone, tablet, or computer). While this is permitted when necessary, it must be done in a way t...
5.1.31 Who to Contact for IT Issues
May 1, 2026
...software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Team First All IT-related requests and issues should be directed to the IT Team. This ensure...
5.1.30 Requesting IT Support via Email
May 1, 2026
.... This ensures your request is properly tracked, prioritized, and resolved in a timely manner. When to Email IT Submit a request for: Technical issues (computer, printer, phone, software) Access requests (accounts, permi...