Requesting IT Support via Email For all technology-related needs, the preferred method of communication is through email at itsupport@crosspoint.church . This ensures your request is properly tracked, prioritized, and re...

Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...

Recognizing Phishing Attempts Phishing is a fraudulent attempt to gain access to sensitive information—such as passwords, financial data, or internal systems—by pretending to be a trusted source. These attacks most commo...

Technology: What Not to Do Purpose: Protect Crosspoint systems, data, and people by clearly outlining actions that are not acceptable. 1. Do Not Share Passwords Passwords are personal credentials and must never be shared...

Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...

Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...

Click link below for digital copy. Incident, Accident, & Occurrence Report Questions or more information Contact the Director of Operations at ccate@crosspoint.church

Microsoft SharePoint What is SharePoint? Microsoft SharePoint is a secure, web-based platform used by Crosspoint to store, organize, share, and access files from any device. It serves as our central document management s...

Microsoft OneDrive Microsoft OneDrive is our standard cloud storage platform used for saving, accessing, and sharing files across the organization. It allows you to securely store documents and access them from any devic...

Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...

Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...