Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Non-Owned Auto Driving Process (HNOA) (Volunteers ONLY) Our Hired & Non-Owned Auto (HNOA) insurance requires us to verify every driver's personal insurance and driving record before they drive on behalf of Crosspoint...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...
Food Handling Training
Aug 20, 2026
Food Handling Training Crosspoint Church is committed to providing a safe environment whenever food is prepared, served, or distributed on our campuses. Any campus that operates a kitchen or regularly prepares food must ...
Background Check FAQ
Aug 20, 2026
Background Check FAQ Can we change the authorization form? No. The wording is required by Protect My Ministry and is designed to comply with federal laws, including the Fair Credit Reporting Act (FCRA). Why does it say '...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
Multi-Factor Authentication (MFA)
Aug 20, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
Policies vs. Guidelines: What’s the Difference?
Aug 20, 2026
Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...
501(c)(3) Tax-Exempt Status – Global Methodist Church (GMC) Crosspoint Church operates under the tax-exempt status granted through the Global Methodist Church (GMC). This designation classifies the church as a 501(c)(3) ...
Tax-Exempt Certificate: When and How to Use It
Aug 20, 2026
Tax-Exempt Certificate: When and How to Use It Crosspoint Church is a tax-exempt organization and may make qualifying purchases without paying sales tax when using the official Tax-Exempt Certificate. State of Florida: D...
Certificates of Insurance (COI) For Offsite Events, Rentals, and Private Property If your ministry event is off Crosspoint property , or you're renting a facility or equipment, you may need a Certificate of Insurance (CO...
Website Update Requests
Aug 8, 2026
Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...
Crosspoint Counseling Center Board – Role and Responsibility The Crosspoint Counseling Center Board provides oversight and governance for the Crosspoint Counseling Center. This board ensures that the counseling center op...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Personnel Team – Role and Responsibility
Aug 8, 2026
Personnel Team – Role and Responsibility The Personnel Team is responsible for the care, support, and oversight of all employees at Crosspoint Church. This includes ensuring that staff are equipped, supported, and aligne...
OSHA
Aug 8, 2026
OSHA & Workplace Safety at Crosspoint Church Responsibility and Expectations The safety of our staff, volunteers, and guests is a priority at Crosspoint Church. While churches are not always required to comply with O...
Password Management
Aug 8, 2026
Password Management All employees of Crosspoint Church are required to maintain secure password practices across all systems. A password management tool should be used to securely store credentials. While no standard pla...