Lost Personal Device
Aug 20, 2026
Lost Personal Device If a personal device (phone, tablet, or laptop) that has access to Crosspoint systems is lost or stolen, immediate action is required to protect church data and your personal information. 1. Report i...
Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
Receipt Documentation Requirements
Aug 20, 2026
Receipt Documentation Requirements Purpose: To ensure all financial transactions are properly documented, auditable, and compliant with accounting standards and IRS requirements. Requirements for All Receipts All expense...
Copiers and Printers
Aug 20, 2026
Copiers and Personal Printers All copier and personal printer services for Crosspoint Church must go through the approved company used by Crosspoint. Copier Contracts and Agreements All copier contracts, leases, renewals...
Understanding Copyright
Aug 20, 2026
Understanding Copyright & Proper Use of Content Why This Matters Every piece of music, image, article, or resource someone creates is automatically protected by copyright. That means the creator controls how it is us...
Client Intake Guidelines
Aug 20, 2026
...lf-pay or insurance status Provide the client with basic information regarding: Counseling services Session rates Available locations Scheduling process Schedule the initial appointment when appropriate. 2. Insurance Eli...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
...d supervision) Student Interns (under licensed supervision) Interns may provide counseling services at a reduced rate under appropriate clinical oversight. Scope of Service Crosspoint Counseling Center provides Christian...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Emergency Mental Health Crisis
Aug 20, 2026
https://elakeviewcenter.org/crisis-and-emergency-care/
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...
Review the approved response guidance for unauthorized recording and First Amendment auditor situations during Crosspoint services.
Service Postponement or Cancellation
Aug 20, 2026
Service Postponement or Cancellation Authority The Executive Pastor of Ministries serves as the final decision-maker regarding the postponement or cancellation of services across all Crosspoint campuses. This decision wi...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
...Ensuring compliance with professional, legal, and ethical standards specific to counseling services Providing strategic direction and support for the Counseling Center Scope of Authority Responsible for day-to-day...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Administrative Board – Role and Responsibility
Aug 8, 2026
Administrative Board – Role and Responsibility The Administrative Board is the highest authority within Crosspoint Church. All teams and leadership structures ultimately report to the Administrative Board, which provides...
Personnel Team – Role and Responsibility
Aug 8, 2026
Personnel Team – Role and Responsibility The Personnel Team is responsible for the care, support, and oversight of all employees at Crosspoint Church. This includes ensuring that staff are equipped, supported, and aligne...