41 results for “phone issue”
Reimbursement for Personal Funds Used for Church Purchases Reimbursement is intended for situations where personal funds are used to cover approved ministry or operational expenses on behalf of Crosspoint Church. The goa...
Approved Payment Methods for Tax-Exempt Church Purchases The following payment methods are approved for church purchases: Church credit card Church check ACH or approved vendor payment  The following payments are NO...
Tithes and Offerings: Loans and Check Cashing Are Prohibited Tithes and offerings are sacred funds given to support the mission and ministry of Crosspoint and must be handled with the highest level of integrity and stewa...
Cleaning Equipment Stewardship Cleaning equipment is essential to maintaining safe, functional, and welcoming facilities across all Crosspoint campuses. Properly maintained equipment allows teams to clean effectively, pr...
Burst Pipe Response Aug 20, 2026
Burst Pipe Response Busted or frozen pipes can cause significant damage in a short amount of time, including flooding, property loss, and disruption to church operations. Immediate action and awareness are critical. Imme...
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
Only return to campus after local authorities have declared it safe to do so.   Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...
Operations Team Philosophy The Operations Team exists to make ministry possible. While ministry teams focus on people and discipleship, Operations focuses on creating the systems, environments, and resources that allow t...
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Understanding Our Tax-Exempt Status Crosspoint Church operates as a tax-exempt organization under IRS 501(c)(3) guidelines. This status provides significant financial and legal benefits, but it also requires strict compl...
OSHA Aug 8, 2026
OSHA & Workplace Safety at Crosspoint Church Responsibility and Expectations The safety of our staff, volunteers, and guests is a priority at Crosspoint Church. While churches are not always required to comply with O...
Telephone System Support If you are experiencing issues with your church-assigned phone (hardware, connectivity, voicemail, or system access), please contact the designated support lead: Primary Contact: Cindy Theriot – ...
Security Expectations for Personal Devices Personal devices (phones, tablets, laptops) may occasionally be used to access Crosspoint systems. While this provides flexibility, it also introduces risk. This article outline...
HIPAA notice Acknowledgement THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Crosspoint Counseling (the “Pract...
Budget and Midyear Adjustments Budget and mid-year adjustments ensure that all financial decisions remain aligned with the overall stewardship and priorities of Crosspoint Church. All requests must follow the established...
Cybersecurity Incident Reporting What to Do When Something Isn’t Right Cybersecurity incidents can happen quickly—and how we respond in the first few minutes matters. If you see something unusual or believe information m...
Accounts Payable Process Purpose The Accounts Payable (AP) process ensures all vendor payments are handled accurately, timely, and with proper authorization. This process protects the organization financially while maint...