Tithes and Offerings: Loans and Check Cashing Are Prohibited Tithes and offerings are sacred funds given to support the mission and ministry of Crosspoint and must be handled with the highest level of integrity and stewa...
Directional Leadership Team (DLT) – Role and Responsibility The Directional Leadership Team provides strategic direction and leadership for the operations and ministries of Crosspoint Church. This team ensures that all a...
Crosspoint Academies Board – Role and Responsibility
Aug 20, 2026
Crosspoint Academies Board – Role and Responsibility The Crosspoint Academies Board provides oversight and governance for Crosspoint’s academies (preschools). This board ensures that each academy operates with excellence...
What Operations Team Is – and What Operations Is Not
Aug 20, 2026
What Operations Team Is – and What Operations Is Not Clear expectations help the church operate effectively. The Operations Team provides support and leadership in many areas, but it does not replace the leadership or re...
Operations Vision and Purpose
Aug 20, 2026
Operations Team Purpose The Operations Team serves the ministries of Crosspoint by stewarding the systems, resources, and environments that allow ministry to flourish. Through leadership in areas such as · &nb...
Incident Reports for Injuries and Accidents
Aug 20, 2026
Click link below for digital copy. Incident, Accident, & Occurrence Report Questions or more information Contact the Director of Operations at ccate@crosspoint.church
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Background Check FAQ
Aug 20, 2026
Background Check FAQ Can we change the authorization form? No. The wording is required by Protect My Ministry and is designed to comply with federal laws, including the Fair Credit Reporting Act (FCRA). Why does it say '...
ShelbyNext Financials
Aug 20, 2026
ShelbyNext Financials (Accounting) Website: https://mycrosspoint.myshelby.org/ Questions or more information For access, training, password resets, or accounting support, contact the Accountant at jusmith@crosspoint.chur...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
Operations Team Core Responsibilities
Aug 20, 2026
The Operations Team oversees and supports the essential functions that allow every campus and ministry of Crosspoint to operate effectively and responsibly. Financial Stewardship Accounting and financial management Budge...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...
Operations Team Philosophy
Aug 20, 2026
Operations Team Philosophy The Operations Team exists to make ministry possible. While ministry teams focus on people and discipleship, Operations focuses on creating the systems, environments, and resources that allow t...
Operations Team Guiding Principles
Aug 20, 2026
Operations Guiding Principles The Operations Team operates according to several core principles that shape how we serve the church. Ministry First Operations exists to support ministry. Every system, process, and decisio...
Multi-Factor Authentication (MFA)
Aug 20, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
Policies vs. Guidelines: What’s the Difference?
Aug 20, 2026
Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...