Compromised Password: What to Do
Aug 20, 2026
...ds have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Why This Matters: Prompt reporting allows us to: Secure affected accounts...
...5 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up the Microsof...
Crosspoint Phone Directory
Aug 20, 2026
Crosspoint Phone Directory It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is missing so we can a...
IT Support Contacts
Aug 20, 2026
IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...
Shared File Cleanup and Storage Maintenance
Aug 20, 2026
Shared File Cleanup and Storage Maintenance To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every thr...
Crosspoint Mobile App
Aug 20, 2026
...plash. Contacts: Marion Taylor Campus Administrators Mobile Apps Apple: https://itunes.apple.com//app/id1455874773?mt=8&uo=4 Android: https://play.google.com/store/apps/details?id=com.subsplashconsulting.s_85MF66 Que...
Device Return Process
Aug 20, 2026
...urn Process All borrowed laptops, devices, or equipment must be returned to the IT Department immediately upon completion of use. Any outdated or unused equipment—including computers, laptops, and copier/scanner units—mu...
Software Platforms
Aug 20, 2026
...administration. Each platform has a dedicated Knowledge Base article containing its purpose, primary contacts, access information, training resources, and usage guidelines. ShelbyNext Membership (Church Management System...
Canva Creative Software
Aug 20, 2026
Canva Creative Software Website: https://www.canva.com Questions or more information Contact the Graphic Designer at bfominaya@crosspoint.church
HR Systems and Employee Resources
Aug 20, 2026
HR Systems and Employee Resources Benefits (Ease): https://crosspoint.ease.com (use your personal email) Time Off Requests: https://crosspoint.church/forms/leaverequest/ Time Clock: https://timeclock.crosspoint.church/ap...
eSPACE Facilities Management Software
Aug 20, 2026
eSPACE Facilities Management Software Website: https://app.espace.cool/Account/Login Purpose: Event scheduling, room reservations, and resource management. Contacts: Primary Contact: Cindy Theriot Questions or more infor...
ShelbyNext Membership
Aug 20, 2026
ShelbyNext Membership (Church Management System – ChMS) Website: https://mycrosspoint.shelbynextchms.com Purpose: Primary church database for members, attendance, groups, serving, giving, email, and text communication. C...
Square Payment Terminal
Aug 20, 2026
Square Payment Terminal Purpose: Credit card payment processing. Each campus should have a handheld Square device. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
The Point: Staff Information Gateway
Aug 20, 2026
The Point: Staff Information Gateway Website: https://yourcrosspoint.sharepoint.com/sites/ThePoint Purpose: Central portal for staff resources. Questions or more information Contact IT Support at itsupport@crosspoint.chu...
Mileage Reimbursement
Aug 20, 2026
...dship of church resources. Approved Mileage (What Qualifies) Mileage may be submitted for the following: Travel between campuses Ministry-related errands (bank deposits, supply runs, etc.) Offsite meetings or ministry ev...
PCI Compliance and Credit Card Handling
Aug 20, 2026
PCI Compliance and Credit Card Handling Crosspoint Church does not retain credit card numbers for any reason. Writing down card numbers is strongly discouraged. If a card number must be written down to complete a transac...
Receipt Documentation Requirements
Aug 20, 2026
...ments Purpose: To ensure all financial transactions are properly documented, auditable, and compliant with accounting standards and IRS requirements. Requirements for All Receipts All expenses must include clear and comp...
Budgeting Process Overview
Aug 20, 2026
...als and submission July 1 – New fiscal year begins Roles & Responsibilities Director of Operations Oversees and manages the entire annual budgeting process Provides guidance, structure, and deadlines Ensures al...
2026-2027 Budget Planning Schedule
Aug 20, 2026
...accounting worksheet or journal-entry questions, contact the Accountant at jusmith@crosspoint.church
Refund Guidelines for Tuition, Food, Trips, Bargain Box, and Other Payments All refunds must be issued in the same form of payment as originally received. No exceptions. Refunds will not be processed until funds have ful...