Confidentiality Expectations of Email
Aug 20, 2026
Confidentiality Expectations of Email Email is an official communication tool of Crosspoint Church and must be treated with the same level of confidentiality and care as any internal document, conversation, or record. Ev...
Why Church Files Should Not Be Stored in Personal Cloud Drives Overview Storing files only in a personal drive (such as a personal OneDrive, Dropbox, iCloud, or Google Drive) creates risk for both the individual and Cros...
Personal Files vs. Ministry Files vs. Organizational Records Purpose: To clearly define file types across Crosspoint Church and ensure all information is stored appropriately, securely, and in alignment with operational ...
AI-Generated Content Guidelines
Aug 20, 2026
AI-Generated Content Guidelines Artificial Intelligence (AI) tools can improve efficiency, creativity, and organization in ministry. These guidelines help ensure AI is used responsibly by staff and ministry leaders at Cr...
ShelbyNext Membership
Aug 20, 2026
ShelbyNext Membership (Church Management System – ChMS) Website: https://mycrosspoint.shelbynextchms.com Purpose: Primary church database for members, attendance, groups, serving, giving, email, and text communication. C...
Church Management Database: What It Is and What It Is Not The Church Management Database (Shelby Systems) is the centralized system used to manage people, giving, and engagement across the church. It supports ministry, c...
Introducing the Crosspoint Accounting Team
Aug 20, 2026
Introducing the Crosspoint Accounting Team Director of Operations – Christopher Cate – ccate@crosspoint.church Accountant – Justin Smith (CPA) – jusmith@crosspoint.church Accounts Payable (invoices and bills) – adon...
Service Animals
Aug 20, 2026
Service Animals – What You Should Know From time to time, you may encounter individuals who bring animals to church. Understanding the difference between service animals and other animals helps us respond appropriately a...
AED Supplies and Maintenance
Aug 20, 2026
AED Supplies and Maintenance To help ensure all Automated External Defibrillators (AEDs) across Crosspoint Church remain properly maintained and ready for use, all AED-related supplies and service needs will be coordinat...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...
End-of-Year Giving Statements
Aug 20, 2026
End-of-Year Giving Statements End-of-year giving statements provide donors with an official record of their contributions for the calendar year. These statements are used for personal recordkeeping and tax reporting purp...
Digital Payment Platform Guidelines (Venmo, Cash App, PayPal, etc.) Crosspoint Church does not accept payments or donations through third-party peer-to-peer platforms such as Venmo, Cash App, PayPal (personal), Zelle, or...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Personnel Files Storage Guidelines
Aug 8, 2026
Personnel Files Storage Guidelines Personnel files are strictly managed and maintained by the Human Resources department at Crosspoint. Under no circumstances should campuses, ministries, academies, or individual staff m...
Stock Donations
Aug 8, 2026
Stock Donations Crosspoint Church accepts stock donations throughout the year. Donating appreciated securities can be a tax-efficient way for donors to support the mission. Key Guidelines Stock donations are accepted yea...
HIPAA Notice Acknowledgement
Aug 8, 2026
HIPAA notice Acknowledgement THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Crosspoint Counseling (the “Pract...