Clicked a Suspicious Link: What to Do
Aug 20, 2026
Clicked a Suspicious Link: What to Do If you believe you clicked on a suspicious or unsafe link, immediately notify the IT Department. Quick reporting helps protect your account, your device, and Crosspoint’s systems. If...
Compromised Password: What to Do
Aug 20, 2026
Compromised Password: What to Do If you suspect that any of your passwords have been compromised, you must act immediately. Required Action: Notify the IT Department or the Director of Operations without delay . Wh...
Microsoft 365 Multi-Factor Authentication (MFA) Setup Guide To protect your account and sensitive organizational data, all staff are required to enable Multi-Factor Authentication (MFA). Follow the steps below to set up ...
Crosspoint Phone Directory
Aug 20, 2026
Crosspoint Phone Directory It has come to our attention that some phones may not currently have access to the Remote Phone Book. Please take a moment to check your device and report if this feature is missing so we can a...
IT Support Contacts
Aug 20, 2026
IT Support Contacts When you experience any technical issue—whether it’s email, hardware, software, access, or security-related—please follow the process below to ensure timely and effective support. 1. Contact the IT Te...
Shared File Cleanup and Storage Maintenance
Aug 20, 2026
Shared File Cleanup and Storage Maintenance To maintain performance, security, and storage efficiency, routine cleanup of shared files is required. IT Review Cycle The IT Department conducts a quarterly review (every thr...
Crosspoint Mobile App
Aug 20, 2026
Crosspoint Mobile App Managed through Subsplash. Contacts: Marion Taylor Campus Administrators Mobile Apps Apple: https://itunes.apple.com//app/id1455874773?mt=8&uo=4 Android: https://play.google.com/store/apps/detai...
Device Return Process
Aug 20, 2026
Device Return Process All borrowed laptops, devices, or equipment must be returned to the IT Department immediately upon completion of use. Any outdated or unused equipment—including computers, laptops, and copier/scanne...
Software Platforms
Aug 20, 2026
Software Platforms The following software platforms are used across Crosspoint Church to support ministry, operations, finance, communications, human resources, and campus administration. Each platform has a dedicated Kn...
Canva Creative Software
Aug 20, 2026
Canva Creative Software Website: https://www.canva.com Questions or more information Contact the Graphic Designer at bfominaya@crosspoint.church
HR Systems and Employee Resources
Aug 20, 2026
HR Systems and Employee Resources Benefits (Ease): https://crosspoint.ease.com (use your personal email) Time Off Requests: https://crosspoint.church/forms/leaverequest/ Time Clock: https://timeclock.crosspoint.church/ap...
eSPACE Facilities Management Software
Aug 20, 2026
eSPACE Facilities Management Software Website: https://app.espace.cool/Account/Login Purpose: Event scheduling, room reservations, and resource management. Contacts: Primary Contact: Cindy Theriot Questions or more infor...
ShelbyNext Membership
Aug 20, 2026
ShelbyNext Membership (Church Management System – ChMS) Website: https://mycrosspoint.shelbynextchms.com Purpose: Primary church database for members, attendance, groups, serving, giving, email, and text communication. C...
ShelbyNext Forms
Aug 20, 2026
ShelbyNext Forms Purpose: Online forms, registrations, payments, surveys, and connect cards. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
Square Payment Terminal
Aug 20, 2026
Square Payment Terminal Purpose: Credit card payment processing. Each campus should have a handheld Square device. Questions or more information Contact the Database Coordinator at jcarrieri@crosspoint.church .
The Point: Staff Information Gateway
Aug 20, 2026
The Point: Staff Information Gateway Website: https://yourcrosspoint.sharepoint.com/sites/ThePoint Purpose: Central portal for staff resources. Questions or more information Contact IT Support at itsupport@crosspoint.chu...
Mileage Reimbursement
Aug 20, 2026
Mileage Reimbursement Mileage reimbursement is available for staff and pastors who use their personal vehicle for approved ministry-related travel. Reimbursement is calculated using the current IRS standard mileage rate....
PCI Compliance and Credit Card Handling
Aug 20, 2026
PCI Compliance and Credit Card Handling Crosspoint Church does not retain credit card numbers for any reason. Writing down card numbers is strongly discouraged. If a card number must be written down to complete a transac...
Receipt Documentation Requirements
Aug 20, 2026
Receipt Documentation Requirements Purpose: To ensure all financial transactions are properly documented, auditable, and compliant with accounting standards and IRS requirements. Requirements for All Receipts All expense...
Budgeting Process Overview
Aug 20, 2026
Budgeting Process Overview Fiscal Year The fiscal year runs from July 1 to June 30. Budget Timeline The annual budgeting process follows a structured timeline to ensure proper planning, review, and approval: January – Bu...