Hurricane Categories, Staff Levels, and Communication Base Communications Base The Central Offices will serve as the primary Communications Base for Category 1–3 hurricanes , whether the forecast indicates a direct or in...
Subpoena Handling
Aug 20, 2026
Subpoena Handling Any subpoena received by Crosspoint Church, including its campuses, ministries, academies, or Bargain Box, must be handled with care and immediately escalated. What to Do Submit the subpoena immediately...
Social Media Accounts
Aug 20, 2026
Social Media Accounts Social media is a powerful tool for ministry and communication. To ensure alignment, consistency, and proper oversight, all ministry-related accounts must follow an approved process. Approval Requir...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Review the approved response guidance for unauthorized recording and First Amendment auditor situations during Crosspoint services.
Hurricane Preparedness Timeline
Aug 20, 2026
Hurricane Preparedness Timeline Phase 1 – Tropical System Identified (14–10 Days Before Potential Impact) Objective: Begin monitoring and early planning. Operations Team Send a daily leadership weath...
Operations Team Core Responsibilities
Aug 20, 2026
The Operations Team oversees and supports the essential functions that allow every campus and ministry of Crosspoint to operate effectively and responsibly. Financial Stewardship Accounting and financial management Budge...
Service Postponement or Cancellation
Aug 20, 2026
Service Postponement or Cancellation Authority The Executive Pastor of Ministries serves as the final decision-maker regarding the postponement or cancellation of services across all Crosspoint campuses. This decision wi...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...
Operations Team Guiding Principles
Aug 20, 2026
Operations Guiding Principles The Operations Team operates according to several core principles that shape how we serve the church. Ministry First Operations exists to support ministry. Every system, process, and decisio...
Planning Center
Aug 20, 2026
Planning Center Website: https://login.planningcenteronline.com/login/new Purpose: Volunteer scheduling and worship planning. Questions or more information Contact IT Support at itsupport@crosspoint.church .
Crosspoint Website
Aug 20, 2026
Crosspoint Website Website: https://crosspoint.church/ Submit updates through the Publicity Request Form. Questions or more information Contact Marion Taylor at mtaylor@crosspoint.church .
Certificates of Insurance (COI) For Offsite Events, Rentals, and Private Property If your ministry event is off Crosspoint property , or you're renting a facility or equipment, you may need a Certificate of Insurance (CO...
Website Update Requests
Aug 8, 2026
Website Update Requests To ensure timely and accurate updates to Crosspoint’s website, all requests must follow the process below. Submission Process All website update requests should be sent to mtaylor@crosspoint.churc...
Insurance Billing Guidelines
Aug 8, 2026
Insurance Billing Guidelines The purpose of these Insurance Billing Procedures is to establish a consistent process for submitting, monitoring, and reconciling insurance claims in order to support accurate reimbursement,...
Understanding Our Tax-Exempt Status
Aug 8, 2026
Understanding Our Tax-Exempt Status Crosspoint Church operates as a tax-exempt organization under IRS 501(c)(3) guidelines. This status provides significant financial and legal benefits, but it also requires strict compl...