Operations Team Organizational Structure
Aug 20, 2026
Operations Teams Organizational Structure The Operations Team and Human ResourcesTeam work together to support the organizational health and effectiveness of Crosspoint. Operations Responsible for the systems, infrastruc...
Video Footage Review and Access Guidelines
Aug 20, 2026
Video Footage Review and Access Guidelines Purpose: To ensure all requests to review ministry video footage are handled consistently, discreetly, and with integrity while protecting the safety, privacy, and dignity of ch...
Client Intake Guidelines
Aug 20, 2026
Client Intake Guidelines Purpose: To ensure all new clients complete required documentation, that insurance coverage is verified when applicable, and that informed consent is established prior to the first clinical sessi...
Billing, Payment, and Insurance Guidelines
Aug 20, 2026
Billing, Payment, and Insurance Guidelines This policy outlines the procedures for billing, payment collection, insurance claims processing, and client financial responsibility. The objective is to ensure consistent fina...
Fee Structure Guidelines
Aug 20, 2026
Counseling Center Fee Structure Guidelines These guidelines establish the framework for billing, payment collection, insurance claims processing, and client financial responsibility for Crosspoint Counseling Center. The ...
Mission, Vision, Services Purpose: This document defines the mission, vision, faith foundation, and scope of services of Crosspoint Counseling Center to ensure clarity, alignment, and consistency in operations, communica...
Risk Management Plan
Aug 20, 2026
Risk Management Plan Purpose: To protect clients, staff, and organizational operations by establishing clear procedures for responding to emergencies, behavioral health crises, and operational disruptions while maintaini...
Central Benevolence Guidelines
Aug 20, 2026
Central Benevolence Guidelines Purpose: Benevolence funds exist to serve people in our local communities who are facing hardship. This plan ensures those funds are actively used, consistently managed, and aligned across ...
Freeport Campus · Walton County, Florida Purpose: This memo explains why Crosspoint's services at its rented Walton County school facility are legally protected, and gives staff a short, repeatable protocol for respondin...
NOTICE PRIVATE WORSHIP SERVICE IN PROGRESS This facility has been reserved by Crosspoint Church, Inc. for exclusive use during the service hours posted below. During this time, the spaces reserved are NOT open public pro...
Review the approved response guidance for unauthorized recording and First Amendment auditor situations during Crosspoint services.
Food Handling Training
Aug 20, 2026
Food Handling Training Crosspoint Church is committed to providing a safe environment whenever food is prepared, served, or distributed on our campuses. Any campus that operates a kitchen or regularly prepares food must ...
Operations Team Core Responsibilities
Aug 20, 2026
The Operations Team oversees and supports the essential functions that allow every campus and ministry of Crosspoint to operate effectively and responsibly. Financial Stewardship Accounting and financial management Budge...
Understanding Certificates of Insurance (COIs) for Church Vendors and Contractors A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies a vendor, contractor, freelancer, or...
After a Hurricane: When It Is Safe to Enter
Aug 20, 2026
Only return to campus after local authorities have declared it safe to do so. Operations Team Notify staff when it is safe to return to their campuses. Coordinate initial damage assessments and recovery efforts. E...
Operations Team Guiding Principles
Aug 20, 2026
Operations Guiding Principles The Operations Team operates according to several core principles that shape how we serve the church. Ministry First Operations exists to support ministry. Every system, process, and decisio...
Microsoft 365
Aug 20, 2026
Microsoft 365 Portal: https://portal.office.com Purpose: Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and OneDrive. Email Format: firstname.lastname@crosspoint.church Questions or more information Contact IT Supp...
Multi-Factor Authentication (MFA)
Aug 20, 2026
Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security measure that requires users to verify their identity using two or more authentication factors before gaining access to a system. This adds...
Policies vs. Guidelines: What’s the Difference?
Aug 20, 2026
Policies vs. Guidelines: What’s the Difference? Policy Policies are non-negotiable standards that must be followed. They establish clear expectations, ensure compliance, and protect the organization legally and financial...
Weekday Cash and Check Handling
Aug 20, 2026
Weekday Cash and Check Handling Cash and check donations or payments received during the week must be handled securely, consistently, and with clear accountability across all campuses. Storage Requirements Each campus mu...